How to fix: Mismatched price (page crawl)

Some of the items you provided had a price in your product data different than that on your website. These items are temporarily disapproved for up to 4 days or until you have updated these items with the correct information. Too many items with incorrect prices can lead to account suspension.

Please note that the price of the items shown as part of this disapproval might match the price on the landing page now, as these items might have been updated in the meantime. However, when we compared your product data to your website in the past (see timestamp) we found a mismatch. You can find the current approval status of an item in the “Status” column on the List page (under Products) or in the Technical Details section of the product page for that item.

How to fix

One of the most common reasons for incorrect prices is the time difference between updates on your website and updates of your data in your Shopping ads. We recommend to schedule feed uploads or updates via the Content API immediately after the items have been updated on your website. If you update prices on your website frequently, we recommend that you upload the feed more often or consider using the Content API, which allows you to update individual items.

You can also learn more about automatic item updates, a feature enabled by default that reduces the risk of account suspension for price mismatches and prevents temporary item disapprovals, if you are using microdata on your site. Learn more about managing automatic item updates

If you are using the sale_price attribute please make sure that the time period in which the sale is active is specified correctly with the sale_price_effective_date attribute and that the timezone is correct. When a sale is active, the sale price is shown as the current price in your Shopping ads.

For products sold in bulk quantities, the total price for the minimum number of items sold must be submitted. Landing pages must list prices in the appropriate currency of the target country.

Items will show up again in Shopping ads after you've updated the price and/or sale_price attribute with the correct price status in your feed and re-submitted your product data.

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