Your account has either been warned or suspended due to this error
For one or more of your products the landing pages provided in your Merchant Center product data (using the link and/or mobile_link attribute) direct to a generic landing page rather than the specific landing page for that product. When clicking on a Shopping ad or free listing, customers expect to be redirected to a product page that is dedicated to the product from the ad or listing.
You should have received an email asking you to update your landing page URLs to direct to product-specific landing pages by a certain date.
Some common reasons for generic landing pages include:
- The landing page is missing some of the key elements of your product, such as the title, description, image, price, currency, availability, or buy button.
Note: The title, description, and images listed for your product on its landing page don’t always need to be identical to the content in your product data, but they should refer to the same product.
- The product is out of stock and the website redirects to the homepage or a similar products page.
- There are multiple products on the landing page and the main product is not prominently displayed.
- There is a pop-up or an interstitial on your landing page that is obstructing the key elements of your product.
- Your landing page is under construction, undergoing maintenance or is displaying an error, like a 404.
Learn more about landing page requirements for Shopping ads and free listings
Instructions
Step 1: Ensure that URLs in your product data direct to specific product landing pages
Step 2: Resubmit your product data
Step 3: Request a review
If you’re working with a third-party platform, some of these instructions may not apply to you. Refer to your third-party platform for instructions on how to resolve the issue and request a review. Learn how to find support if you use a non-Google platform.