If you have issues with Google One payments, try these solutions. You can also update your Google One payment methods.
If you're ever locked out of your Google Account, recovery options can help you get back in. Learn more about account recovery for Google One members.
Change the card you use
You can edit the credit card you use for your Google One membership. If you want to change how much you pay, change your storage plan.
- On your computer, go to Google One.
- Click Settings
.
- Click Change payment method.
- In Google Play, on the left, click My subscriptions.
- Next to "Google One," click Manage.
- Next to "Primary payment method," click Update.
- Select an option and follow the steps on the screen.
.Get help buying a Google One subscription
If you had difficulty signing up for Google One for the first time, you can ask a Google Expert to help you.
Fix issues with payments
If you find errors when you make transactions, try these troubleshooting steps.
Find purchases by family members
The family manager can find all the purchases made with the family payment method. Learn how to find your family's purchases.
The Google One plan manager can be a different person than your family manager. If so, the Google One plan manager can't find purchases made with the family payment method.