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For assistance with Fitbit Ace LTE, visit support.google.com/fitbitacelte

How do I set up my Fitbit device?

Use your iPhone or Android phone to set up your Fitbit device. To verify that your phone is compatible with the Fitbit app, check out Fitbit-compatible devices.

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Watches and trackers

Scales 

Important: If you're unsure which scale you own, turn the scale over and remove the battery cover to check how many batteries it contains:

  • Aria uses 4 AA batteries
  • Aria 2 uses 3 AA batteries and has “Aria 2” written on the back of the scale
  • Aria Air uses 3 AAA batteries.
For more information about how to use your scale, go to How do I use my Fitbit scale?

Remove a Fitbit device from an account 

When you remove a Fitbit device from your account, any data you haven't synced is deleted. For more information about syncing, go to How do Fitbit devices sync their data?

If you're giving your Fitbit device to someone else, erase your data before removing the device from your account. For instructions, go to How do I erase my Fitbit device?

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