Transfer your number to Google Fi
When you have your phone and your Google Fi sim card or eSIM set up, and you've done all your prep work, you're ready to transfer your number to Google Fi.
Once you have your phone
- You’ll see the status in the Google Fi app and website. Find out how long transfers usually take.
- While the transfer is happening, you can still use your old phone for calls and texts until your transfer completes. You’ll also be able to use data while the transfer is happening.
- You can change your plan while your number is being transferred if you need to.
After your transfer is done
You’ll get a notification on your Google Fi phone when your transfer is finished.
If your number transfer doesn't go through, you'll see a notification in the Google Fi app. You can troubleshoot the transfer, or you can always use the buttons below to contact a Google Fi expert.
Keep in mind that some features might not work immediately after your transfer is completed. There might be a brief delay from when your number is ported and you can send and receive text messages again.
Once you get your Google Fi phone and the transfer is finished:
- If you had a single line: Make sure your plan with your previous carrier is cancelled.
- If you had a family plan: Make sure the account owner isn't being charged for the line you transferred out to Google Fi.
- Many carriers will cancel your line automatically after you transfer out your number, but you should check with the carrier.
Transfer Number after Activation
Initiate a Number Transfer
Note: Self-service late port transfers to Fi are not yet available via the Fi app. You can use a web browser from a PC or a mobile device to complete the steps below.
If you did not transfer your number during activation, you can still do so from your Fi account.
- Sign in to the account that you would like to transfer the number to.
- Navigate to your profile, and click on the device entry with the number you would like to transfer the number to.
- Click on “Use a different number” to initiate the transfer process
If you're having issues porting your number, you can troubleshoot your transfer.