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Activate your Project Fi service

Follow the steps below to activate Project Fi with a new Fi-compatible phone. You'll need to be in the United States to set up service.

Bringing your own Fi phone? Follow these steps to activate service on a Fi phone that you already own.

1 Get ready to set up

Before you set up your phone:

  1. Prepare to transfer your number. You’ll finish transferring your number later.
  2. Plug in your phone and let the battery charge.
  3. Have Wi-Fi available.
  4. Optional: If you’re switching from an iPhone, turn off iMessage on your old iPhone.

Transferring your number? Read the guide to transferring your number to make sure the transfer goes smoothly.

2 Set up your phone

  1. Turn off your phone.
  2. Insert your SIM card. If you have a Pixel 2 or Pixel 2 XL, you can skip this step.
  3. Turn on your phone.
  4. Open the Project Fi app Project Fi.
  5. Sign in with the Google Account that you used when signing up for Project Fi.
  6. Follow the on-screen instructions.
    • Install any necessary updates. When the phone turns back on, you can continue setup where you left off.
    • If you're transferring your number, follow the steps to start the transfer.

Your Project Fi service is ready to use, including your voicemail. To create a voicemail greeting, or to check your voicemail from another phone, turn on voicemail access from any phone and set a PIN.

Transfer your contacts, photos, music, and other info

3 Fix any problems

If you transferred your number to Project Fi, wait at least 15 minutes for everything to start working.
If you didn’t transfer your number or you’ve already waited, try these steps:

  • Make a call.
  • Send a text.
  • Test your data by turning off Wi-Fi and trying to visit a website.
  • Update your apps.

 

PC is a Project Fi expert and author of this help page. Help her improve this article by leaving feedback below.

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