What Google Fi device protection coversAccidental damage
Cost of Google Fi device protection
You’ll be charged a monthly fee per device for Google Fi device protection. A deductible will apply to approved claims that result in replacements or cracked screen repairs. Screen repairs are completed at our authorized repair partner, uBreakiFix.
Accidental Damage Screen Repair
Mechanical breakdown / Accidental damage -
Loss/Theft Replacement Deductible
(Not available in NY, MA, & WA)
|Pixel 4||$8||$49||$79||Not eligible|
|Pixel 4 XL||$8||$69||$99||Not eligible|
|Pixel 3a||$5||$19||$59||Not eligible|
|Pixel 3a XL||$5||$29||$89||Not eligible|
|Pixel 3||$7||$39||$79||Not eligible|
|Pixel 3 XL||$7||$49||$99||Not eligible|
|Pixel 2||$5||Not eligible||$79||Not eligible|
|Pixel 2 XL||$5||Not eligible||$99||Not eligible|
|Pixel||$5||Not eligible||$79||Not eligible|
|Pixel XL||$5||Not eligible||$99||Not eligible|
|Moto G Power||$4||Not eligible||$39||$59|
|Moto G Stylus||$4||Not eligible||$59||$69|
|Moto G7||$3||Not eligible||$55||Not eligible|
|Moto G6||$5||Not eligible||$35||Not eligible|
|Android One Moto X4||$5||Not eligible||$79||Not eligible|
|LG G7 ThinQ||$7||Not eligible||$149||Not eligible|
|LG V35 ThinQ||$7||Not eligible||$149||Not eligible|
|Nexus 5X||$5||Not eligible||$69||Not eligible|
|Nexus 6P||$5||Not eligible||$99||Not eligible|
Replacement will be with a device of like kind and quality. If a reconditioned replacement device is not available, your device will be replaced with a new device of like kind and quality.
Device color might vary, depending on availability.
Your replacement device will ship as early as the next business day.
Lost and theft claims are not available to residents of New York, Massachusetts, and Washington.
Add Google Fi device protection
To enroll in Google Fi device protection, you must purchase your phone through Google Fi. You can add device protection when you purchase a phone or within 30 days of the phone’s shipment:Add device protection at the time of purchase
To enroll in device protection when you purchase a new phone through Google Fi:
- Select the device protection option and complete your purchase.
- Activate Google Fi service within 30 days of the phone’s shipment.
In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage.
If you purchase device protection but don’t activate Google Fi service within 30 days of the phone’s shipment:
- If you haven't filed a claim, your device protection will be automatically canceled and you won’t be charged for it.
- If you have an approved claim with a device issued during this period, you’ll be charged the deductible for the claim and a prorated amount for the device protection coverage for this period. After this period, you’ll no longer have device protection.
If you didn't enroll in device protection when you purchased your phone through Google Fi, you can still enroll within 30 days of the day your phone shipped. Here's how:
- If you’re new to Google Fi, make sure Google Fi service is activated.
- On the Google Fi website, go to Your plan.
- Select the device that you would like to enroll.
- Under "Device protection," select Enroll. On the next screen, select Enroll again.
In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage
For phones bought on Google Store or elsewhere
If you purchase a phone on the Google Store, you can’t enroll in Google Fi device protection but you can add device protection from Google Store. Learn the differences between Google Fi and Google Store device protection.
If you purchase a phone elsewhere, you won't be able to enroll it in device protection from Google Fi or Google Store.
More info on Google Fi device protectionDevice protection for a group plan
When you're part of a Google Fi group plan, your device protection cost and coverage are the same as those for individual plans. When invited to be part of a group plan, if the group owner purchases a phone for you during the sign-up process they can add device protection at that time. If the group owner purchases your phone and adds device protection, only the group owner will be the device protection account holder and may file claims and also cancel or modify device protection coverage. If you purchase a phone as a group member, you will not be able to enroll it in device protection.
When you join a group plan, if you already have a Google Fi account and are enrolled in device protection coverage, you can keep your existing coverage. You'll remain the account holder for your coverage but the group owner will be responsible for making payments for your coverage. The group owner doesn't have the right to request cancellation or modify your device protection plan. However, active device protection coverage is contingent on receipt of payments. If a group owner does not wish to pay for device protection coverage belonging to you, the group owner will have to contact you to cancel your coverage.
When leaving a group plan, if you have device protection coverage under your name (carried over from when you joined the group), then you'll have the option to continue enrollment in another Fi account. In this case, you can join another group plan or sign up for a new individual plan. Otherwise, device protection coverage ends once you leave Google Fi. If you currently use a device that a group owner has enrolled in device protection, they'll continue coverage with the option to cancel at any time.
A group owner is responsible for payments for all group member charges, including charges for device protection coverage and deductibles.
We’ve partnered with Assurant to offer device protection. When you enroll a device in device protection, Assurant will receive information about your device, your email address, and your service address.
For Moto G Stylus and Power devices in all states except NY, MA, and WA, refer to the Google Fi device protection brochure and sample terms and conditions for provider information as well as a complete list of benefits, exclusions, limits, and deductibles.
For all other devices and Moto G Stylus and Power devices in NY, MA, and WA, refer to sample terms and conditions for program details including limitations, exclusions, and providers.