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What's the difference between device protection from Project Fi and Google Store?

Device protection from Project Fi, and Device protection and Preferred Care from Google Store are different programs from Google that give your phone extra protection. With these programs, you can get a replacement device in the event of accidental damage (including drops, cracks, and spills), or mechanical breakdown beyond the one-year manufacturer’s warranty period.

Which one is best for me?

If you're a Project Fi customer and want month-to-month flexibility in managing your coverage, then getting your phone and device protection from Project Fi might be a better fit. For example, month-to-month flexibility might be important if you plan to upgrade your device in less than 2 years.


If you know you'll want coverage for 2 years, or plan on using a wireless carrier other than Project Fi,  you might want to purchase your phone and protection plan from Google Store. 

Detailed Comparison

Use the comparison table below to explore the main differences between device protection from Project Fi and Google Store:

 

Preferred Care and Device protection from Google Store

Device protection from Project Fi
Where can I get it? Google Store Project Fi
When can I get it?

Preferred care: When you buy your Pixel 2, Pixel 2 XL, or Pixelbook from the Google Store. 

Device protection: When you buy your Pixel or Pixel XL from the Google Store.

 

When you buy the device from Project Fi, and also up to 30 days after shipment.

Coverage extends back to the date the device was shipped. This means you can file a claim for covered events that happened on or after that date.

If you're part of a Project Fi group plan, you must be the account owner to enroll in device protection.

Are there carrier requirements? Coverage stays with your phone. You can use any carrier in the country you purchased your device. You must be a Project Fi customer to continue enrollment.
How much does it cost?
  • $129 for Pixel 2 and Pixel 2 XL
  • $249 for Pixelbook
  • $99 for Pixel or Pixel XL.
$5/month per device.
Is there a deductible for replacements?
  • $79 for Pixel 2
  • $99 for Pixel 2 XL
  • $99 for Pixelbook
  • $79 for Pixel
  • $99 for Pixel XL
  • $79 for Nexus 5X 
  • $79 for Nexus 6P 
  • $79 for Pixel 2
  • $99 for Pixel 2 XL
  • $79 for Pixel
  • $99 for Pixel XL
  • $79 Android One Moto X4
  • $69 for Nexus 5X 
  • $99 for Nexus 6P
What does it cover?
  • Accidental damage (including drops, cracks, spills).
  • Mechanical breakdown beyond the one-year manufacturer’s warranty period.
  • Preferred care also includes Expert Sessions.
  • Accidental damage (including drops, cracks, spills).
  • Mechanical breakdown beyond the one-year manufacturer’s warranty period.
Is there a limit to how many replacements I can get? Up to 2 accidental damage replacements during the 2 years of coverage. Up to 2 accidental damage replacements per rolling 12-month period.
How long does coverage last? 2 years following device shipment. You can cancel at any time (details). Coverage is on a month-to-month basis. You can end device protection and stop paying for coverage at any time (details).
How do I file a claim? Visit mydeviceprotect.com, 24/7. Contact Project Fi Support by phone or chat, 24/7.

 

Find out more about device protection from Project Fi or device protection from Google Store.

PC is a Project Fi expert and author of this help page. Help her improve this article by leaving feedback below.

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