Increase coverage with device protection

If you buy a Designed for Fi phone when you sign up for Google Fi, you can add Google Fi device protection for coverage in addition to your device’s standard manufacturer’s warranty.

What Google Fi device protection covers

Accidental damage
Google Fi device protection covers your phone for up to 2 incidents of accidental damage (for example, drops, spills, cracked screens) in any rolling 12-month period. For example, if you file a claim on March 1, and then another claim on June 1, you won’t be able to file a new claim until March 1 of the next year. Coverage begins on the day your device ships.
Mechanical breakdown
All Designed for Fi phones come with a manufacturer’s warranty to cover mechanical breakdown that occur through no fault of the owner. Google Fi device protection extends this coverage after the manufacturer’s warranty expires, for as long as a device is enrolled. Pixel 2 and Pixel 2XL phones are covered under manufacturer's warranty for 2 years.
Loss or theft

Google Fi device protection covers the following devices for up to one loss or theft claim in any rolling 12-month period. View details in the device protection brochure.

  • Moto G Stylus and Moto G Power (not available in NY, MA, and WA)
  • Pixel 4a (not available in NY)

Cost of Google Fi device protection

You’ll be charged a monthly fee per device for Google Fi device protection. A deductible will apply to approved claims that result in replacements or cracked screen repairs. Screen repairs are completed at our authorized repair partner, uBreakiFix.

Device Monthly Charge

Accidental Damage
Screen Repair Service Fee

Mechanical
Breakdown /
Accidental Damage
Replacement Service Fee

Loss/Theft Replacement Deductible

Pixel 4a $6 $49 $79 $99 (Not available in NY)
Pixel 4 $8 $49 $79 Not eligible
Pixel 4 XL $8 $69 $99 Not eligible
Pixel 3a $5 $19 $59 Not eligible
Pixel 3a XL $5 $29 $89 Not eligible
Pixel 3 $7 $39 $79 Not eligible
Pixel 3 XL $7 $49 $99 Not eligible
Pixel 2 $5 Not eligible $79 Not eligible
Pixel 2 XL $5 Not eligible $99 Not eligible
Pixel $5 Not eligible $79 Not eligible
Pixel XL $5 Not eligible $99 Not eligible
Moto G Power $4 $19 $39 $59 (Not available in NY, MA & WA)
Moto G Stylus $4 $29 $59 $69 (Not available in NY, MA & WA)
Moto G7 $3 Not eligible $55 Not eligible
Moto G6 $5 Not eligible $35 Not eligible
Android One Moto X4 $5 Not eligible $79 Not eligible
LG G7 ThinQ $7 Not eligible $149 Not eligible
LG V35 ThinQ $7 Not eligible $149 Not eligible
Nexus 5X $5 Not eligible $69 Not eligible
Nexus 6P $5 Not eligible $99 Not eligible

Replacement devices

  • Replacement will be with a device of like kind and quality. If a reconditioned replacement device is not available, your device will be replaced with a new device of like kind and quality.
  • Device color might vary, depending on availability.
  • Your replacement device will ship as early as the next business day.
  • Lost and theft claims are not available in certain states. View details here.

Add Google Fi device protection

To enroll in Google Fi device protection, you must purchase your phone through Google Fi. You can add device protection when you purchase a phone or within 30 days of the phone’s shipment:

Add device protection at the time of purchase

To enroll in device protection when you purchase a new phone through Google Fi:

  1. Select the device protection option and complete your purchase.
  2. Activate Google Fi service within 30 days of the phone’s shipment.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage.

If you purchase device protection but don’t activate Google Fi service within 30 days of the phone’s shipment:

  • If you haven't filed a claim, your device protection will be automatically canceled and you won’t be charged for it.
  • If you have an approved claim with a device issued during this period, you’ll be charged the deductible for the claim and a prorated amount for the device protection coverage for this period. After this period, you’ll no longer have device protection.
Add device protection within 30 days of device shipment

If you didn't enroll in device protection when you purchased your phone through Google Fi, you can still enroll within 30 days of the day your phone shipped. Here's how:

  1. If you’re new to Google Fi, make sure Google Fi service is activated.
  2. On the Google Fi website, go to Your plan.
  3. Select the device that you would like to enroll.
  4. Under "Device protection," select Enroll. On the next screen, select Enroll again.

In your first statement, you’ll find a prorated charge for device protection starting from your phone’s coverage start date as shown in your coverage documents to your statement date, and a charge for the next full month of coverage

For phones bought on Google Store or elsewhere

If you purchase a phone on the Google Store, you can’t enroll in Google Fi device protection but you can add device protection from Google Store. Learn the differences between Google Fi and Google Store device protection.

If you purchase a phone elsewhere, you won't be able to enroll it in device protection from Google Fi or Google Store.

More info on Google Fi device protection

Device protection for a group plan

When you're part of a Google Fi group plan, your device protection cost and coverage are the same as those for individual plans. When invited to be part of a group plan, if the group owner purchases a phone for you during the sign-up process they can add device protection at that time. If the group owner purchases your phone and adds device protection, only the group owner will be the device protection account holder and may file claims and also cancel or modify device protection coverage. If you purchase a phone as a group member, you will not be able to enroll it in device protection.

When you join a group plan, if you already have a Google Fi account and are enrolled in device protection coverage, you can keep your existing coverage. You'll remain the account holder for your coverage but the group owner will be responsible for making payments for your coverage. The group owner doesn't have the right to request cancellation or modify your device protection plan. However, active device protection coverage is contingent on receipt of payments. If a group owner does not wish to pay for device protection coverage belonging to you, the group owner will have to contact you to cancel your coverage.

When leaving a group plan, if you have device protection coverage under your name (carried over from when you joined the group), then you'll have the option to continue enrollment in another Fi account. In this case, you can join another group plan or sign up for a new individual plan. Otherwise, device protection coverage ends once you leave Google Fi. If you currently use a device that a group owner has enrolled in device protection, they'll continue coverage with the option to cancel at any time.

A group owner is responsible for payments for all group member charges, including charges for device protection coverage and deductibles.

Electronic document delivery
You can receive your device protection coverage documents and related communications electronically by supplying your email address and consent at point of enrollment, per Assurant’s Electronic Communication Consent Policy.
About our device protection provider

We’ve partnered with Assurant to offer device protection. When you enroll a device in device protection, Assurant will receive information about your device, your email address, and your service address.

For provider information as well as a complete list of benefits, exclusions, limits, and deductibles, refer to the Google Fi device protection brochure and sample terms and conditions.

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