Chat service consolidation

To simplify the transition to Hangouts Chat, the chat settings for both classic Hangouts and Hangouts Chat have been combined in the Google Admin console. Now there's one place where you can control all the chat settings for your organization.

Where to find chat settings

When you go to the Chat Settings page for classic Hangouts, the Admin console redirects you to the Hangouts Chat settings page. The settings on the Hangouts Chat page apply to both services, except for the differences noted below.

Admin console setting Previous location New location Service it controls
Chat History on or off Classic Hangouts and Hangouts Chat Hangouts Chat

Both services

Classic history setting applies to both services when classic Hangout is turned on.

Learn more

Chat externally with people outside domain Classic Hangouts Hangouts Chat

Both services

Coming soon

Show status to people outside your organization Classic Hangouts Hangouts Chat

Classic Hangouts only

Feature does not exist in Chat.

Learn more

Warn users before sending external messages Classic Hangouts Hangouts Chat

Classic Hangouts only

All external users will have an “External” marker in Chat.

Learn more

Require chat invitations for users in your organization Classic Hangouts Hangouts Chat

Both services

Learn more

Place voice and video calls Classic Hangouts

Classic Hangouts

All settings for video and voice calling continue to be in classic Hangouts.

Classic Hangouts only

Learn more

Allow rooms with people outside your organization

Coming soon

Hangouts Chat

Hangouts Chat only

Feature does not exist in classic Hangouts.

Allow users to install bots Hangouts Chat In combined settings, but only applies to Chat.

Hangouts Chat only

Feature does not exist in classic Hangouts.

Learn more

 

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