Google Chat and classic Hangouts settings

To simplify the transition to Google Chat, the chat settings for both classic Hangouts and Chat have been combined in the Google Admin console. Now there's one place where you can control all the chat settings for your organization.

Where to find chat settings

All Google Chat and classic Hangouts settings can be found on the “Google Chat and classic Hangouts” settings page in the Admin console. These settings apply to both services, except for the differences noted below.

Admin console setting Previous location New location Service it controls
Chat History on or off Classic Hangouts and Google Chat Google Chat

Both services

Classic history setting applies to both services when classic Hangouts is turned on.

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Chat externally with people outside domain Classic Hangouts Google Chat

Both services

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Show status to people outside your organization Classic Hangouts Google Chat

Classic Hangouts only

In Chat, status is automatically shown to anyone in your organization and external people that you message.

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Warn users before sending external messages Classic Hangouts Google Chat

Classic Hangouts only
(external users will always show “External” marker in Chat)

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Require chat invitations for users in your organization Classic Hangouts Google Chat

Both services

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Allow rooms with people outside your organization

Google Chat

Chat only

Feature does not exist in classic Hangouts.

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Allow users to install bots Google Chat In combined settings, but only applies to Chat.

Chat only

Feature does not exist in classic Hangouts.

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