Meet interoperability FAQ

Find answers to common questions about integrating non-Google video meeting systems with Google Meet.

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Overview

Can I join Meet video conferences from 3rd-party systems?

Yes. People in your organization can join Google Meet video meetings from:

  • Cisco Webex devices
  • Other standards-based (SIP/H.323) third-party video conferencing systems via a Pexip gateway, including:
Can I join Cisco Webex video conferences from Google Meet?

Yes, People in your organization can join Cisco Webex calls from Google Meet hardware devices using built-in interoperability. This feature is on by default. Administrators can turn this feature off by disabling it in the Admin console. 

You cannot join Webex meetings from the Meet web or mobile clients.

Related topics

For administrators:

For users:

How can I learn more about Pexip interoperability?
To learn more about Meet interoperability using Pexip, contact your Google Account representative.
To contact Pexip directly, email google@pexip.com.

Deployment

How can I turn on interoperability for my organization?

Meet hardware devices can join Webex calls at no additional cost. This feature is turned on by default. For details, see Allow Meet hardware to join 3rd party video conferencing services.

To use Meet with other third-party systems, you need the Pexip Infinity gateway, which can be run on premise or as a cloud service. Learn how to Set up interoperability.

Can I deploy the Pexip Infinity gateway in Google Cloud?
Yes. The Pexip Infinity gateway can be deployed as a managed service running on Google Cloud, on a company's own Google Cloud instance, on-premise, or both (hybrid mode). To learn more about deployment options, go to the Pexip website.
Do I need to deploy and maintain the Pexip Infinity myself?
Pexip and their resellers can help you deploy and use the gateway.
For more details, go to the Pexip website.
How much does it cost?

The ability to turn on Meet interoperability is included with all paid Google Workspace licenses at no extra cost.

For Pexip-based systems, you must still purchase a license from Pexip or a Pexip partner.

For pricing information, email Pexip at google@pexip.com.

Who do I need to contact to get started?

To get started, contact your Google Account manager. 

You can also contact Pexip directly at google@pexip.com.

User experience

How do I schedule a Webex meeting on a Google Meet hardware device?

If a Google Calendar user in your organization owns an event that includes Webex meeting details, they can add the room that is associated with a Google Meet hardware device. The Webex meeting will appear on the room’s agenda. 

If the event with Webex meeting details originated outside of your organization or from a client other than Google Calendar:

  1. Duplicate the event in Google Calendar.
  2. Add the room with Google Meet hardware to the duplicated event. 
  3. You may want to remove all participants from the duplicated event so they do not get multiple invitations.
For details, see Use Meet Hardware to join a Webex meeting
How do I join an ad hoc Webex call?

To join a meeting that hasn’t been added to the room’s calendar:

  1. Tap Find a meeting on your device’s touch controller.
  2. Select Cisco Webex from the dropdown at the top right. 
  3. Enter the Cisco Webex meeting code and tap Join
  4. Enter the meeting password if prompted.
How do I schedule meetings to include third-party systems?

When Meet interoperability is turned on for your organization, new calendar events and invites automatically include Meet video conferencing for third-party systems. 

How do participants join meetings from third-party systems?

When Meet interoperability is turned on for an organization, calendar events and invites automatically include joining instructions based on how Meet interoperability is configured.

  • If long meeting IDs are used, participants can join with either a single touch or by entering a meeting code from the calendar event or invite.
  • If only short meeting IDs are used, participants join by manually entering a code that they retrieve using a link in the calendar event or invite.

Learn how to join meetings from third-party systems.

Can I present my screen from a third-party system and see content presented by others?
Yes. When Meet interoperability is turned on for your organization, you can present content from a third-party system and it will be visible to all participants in the meeting. You can also see content shared by others.
You cannot present your screen using an HDMI connection from devices using built-in interoperability. Instead, present your screen directly to the meeting using a laptop.
Do third-party systems work with Jamboard as well?
Yes. When Meet interoperability is turned on for your organization, Jam sessions appear as shared content on third-party systems. Learn how to set up Jamboard for video meetings.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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