Meet interoperability FAQ

Yes. People in your organization can join Google Meet video meetings from:

• Zoom Rooms
• Cisco Webex devices
• Other standards-based (SIP/H.323) third-party video conferencing systems via a Pexip gateway, including:
  • Cisco
  • Polycom
  • Lifesize
  • Sony
  • Microsoft Skype for Business and Surface Hub
  • View all supported devices

Yes, People in your organization can join Cisco Webex and Zoom meetings from Google Meet hardware devices using built-in interoperability. This feature is on by default. Administrators can turn this feature off by disabling it in the Admin console. 

You cannot join Webex or Zoom meetings from the Meet web or mobile clients.

Related topics

For administrators:

• Allow Meet hardware to join 3rd party video conferencing services

For users:

• Use Meet hardware to join a Webex meeting
• Use Meet hardware to join a Zoom meeting

Meet hardware devices can join Webex or Zoom meetings at no additional cost. This feature is turned on by default. For details, see Allow Meet hardware to join 3rd party video conferencing services.

To use Meet with other third-party systems, you need the Pexip Infinity gateway, which can be run on premise or as a cloud service. Learn how to Set up interoperability.

To get started, contact your Google Account manager. 

You can also contact Pexip directly at google@pexip.com.

If a Google Calendar user in your organization owns an event that includes Zoom or Webex meeting details, they can add the room that is associated with a Google Meet hardware device. The meeting will appear on the room’s agenda. 

If the event with Webex or Zoom meeting details originated outside of your organization or from a client other than Google Calendar, the user may not have permission to directly add the room. In this case, they can:

1. Duplicate the event in Google Calendar.
2. Add the room with Google Meet hardware to the duplicated event. 
3. You may want to remove all participants from the duplicated event so they do not get multiple invitations.

Alternatively, they can create their own meeting to invite the conference room and copy and paste the Zoom join details into the description of the event (instead of adding a Meet link). The Meet hardware device should recognize the Zoom join details and display it on the agenda.

When Meet interoperability is turned on for your organization, new calendar events and invites automatically include Meet video conferencing for third-party systems. 

• Learn how to schedule a meeting

When Meet interoperability is turned on for an organization, calendar events and invites automatically include joining instructions based on how Meet interoperability is configured.

• If long meeting IDs are used, participants can join with either a single touch or by entering a meeting code from the calendar event or invite.
• If only short meeting IDs are used, participants join by manually entering a code that they retrieve using a link in the calendar event or invite.

Learn how to join meetings from third-party systems.