AgileApps cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for AgileApps Cloud

Note: Before configuring SSO you need an AgileApps Cloud®  domain. For example, the domain for Your Company could be If you don't have an AgileApps domain, contact AgileApps support to set one up.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click Add at the bottom right.
  4. Locate and click AgileApps Cloud in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, edit the ACS URL and Entity ID replacing {your‑domain} with your AgileApps domain.
  9. On the Attribute Mapping page, click Add new mapping and add the following attributes:
    Application attribute Select category Select user field
    email Basic Information Primary Email
    fname Basic Information First Name
    lname Basic Information Last Name
  10. Click Finish.
Step 2: Set up AgileApps Cloud as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to your organization’s AgileApps account as an administrator.
  3. Click the settings icon on top right and select Account Management.
  4. Click Single Sign-On Settings.
  5. Click the Edit button.
  6. Enter values in the input fields as shown below:
    • Sign-On Using: SAML
    • SAML Version: 2.0
    • Issuer: the Entity ID you copied in Step 1.
    • SAML Third party authentication URL: the SSO URL you copied in Step 1.
    • SAML Request Issuer URL: https://{your-domain}, where {your-domain} is your AgileApps domain.
    • User Id Type: Platform User Id
    • User Id Location: Attribute
    • Attribute for User ID: email
    • Create Users: Checked
    • Attribute for First Name: fname
    • Attribute for Last Name: lname
    • Attribute for Email: email
    • Default User Type: Platform User
    • Default Team, Access Profile, Application, Role: Select defaults for a newly created user.
    • Issuer Certificate: Upload the Certificate you downloaded in Step 1.
  7. Click Save.
Step 3: Enable the AgileApps Cloud app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select AgileApps Cloud.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your AgileApps Cloud user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

AgileApps supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:


  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select AgileApps.
  4. At the top left, click Test SAML login

    AgileApps should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.


  1. Close all browser windows.
  2. In a new browser window, go to the AgileApps login page and sign in to your account. You should be automatically redirected to the Google sign-in page.
  3. Enter your sign-in credentials.
  4. After your sign-in credentials are authenticated, you are automatically redirected back to AgileApps Cloud and signed in.

Note: If the user account authenticated by Google does not exist in AgileApps, the AgileApps just-in-time provisioning system automatically creates a new user.

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