Adaptive Insights cloud application

You must be signed in as a super administrator for this task.

With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Adaptive Insights

Step 1: Get the SSO URL from Adaptive Insights

  1. Login to Adaptive Insights as an Admin.
  2. Click Settings and then Administration and then User and Roles and then SAML SSO Settings.
  3. Copy and save the Adaptive Insights SSO URL.
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Adaptive Insights in the search field.
  5. In the search results, hover over the Adaptive Insights SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL.
    • Copy and save the Entity ID.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, edit the ACS URL and Entity ID values by entering the Adaptive Insights SSO URL you copied and saved in step 1.
  9. The default Name ID is the primary email. 
  10. Leave the Name ID Format as Unspecified.
  11. Click Continue.

    Note: Attribute mapping is not required for Adaptive Insights.

  12. On the Attribute mapping page, click Finish.
Step 3: Set up Adaptive Insights as a SAML 2.0 service provider (SP)
  1. Login to Adaptive Insights as an Admin.
  2. Click Settings and then Administration and then User and Roles and then SAML SSO Settings.
  3. Enter the following information:
    • Identity provider name - GSuite.
    • Identity provider Entity ID - Entity ID you copied and saved in step 2.
    • Identity provider SSO URL - SSO URL you copied and saved in step 2.
    • Custom logout URL - leave blank.
    • Identity Provider Certificate - upload the certificate you downloaded in step 2.
    • SAML user id - select User's Adaptive Insights user name.
    • SAML User id location - select User id in NameID of Subject.
      • SAML NameID format - Unspecified​.
    • Enable SAML - select option 2 or 3.
  4. Click Save.
Step 4: Enable the Adaptive Insights app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Adaptive Insights.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Adaptive Insights user account email IDs match those in your Google domain.
Step 5: Verify that SSO is working

Adaptive Insights supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Adaptive Insights.
  4. At the top left, click Test SAML login

    Adaptive Insights should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open  https://login.adaptiveinsights.com and enter the username only and not the password.
  3. Click Submit. You should be redirected to the Google sign-in page.
  4. Enter your user name and password.

After your credentials are authenticated, you are redirected back to Adaptive Insights.



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