Fuze cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Fuze

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at the bottom right.
  4. Locate and click Fuze in the application list.
  5. On the Google IDP Information page, download the Metadata XML.  
  1. Click Next.
    The Basic information window shows the Application name and Description seen by users.
  1. Click Next.
  2. On the Service Provider Details page, edit the ACS URL, replacing {key} with the Key provided by Fuze®.
  1. Click Next.
  1. On the Attribute Mapping page, set Select category and Select user field values as follows for the listed attributes:
    Application attribute Select category Select user field
    EmailAddress Basic Information Primary Email
    FirstName Basic Information First Name
    LastName Basic Information Last Name
  2. Click Finish.
Step 2: Set up Fuze as a SAML 2.0 service provider (SP)
  1. Send an email to your support contact at Fuze to let them know you'd like to enable SAML on your account.

  2. In the email, send them the metadata you downloaded in step 1 and tell them the attributes will be FirstNameLastName, and EmailAddress.
    Fuze will respond with a Key and a URL

  3. Use the Key to fill in the ACS URL field in Google.

Step 3: Enable the Fuze app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Fuze.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To apply settings to all organizations, click On for everyone or Off for everyone, and then click Save

  6. To apply settings to individual organizational units, do the following: 

    • At the left, select the organizational unit that contains the users whose settings you want to change.
    • To change the setting, select On or Off.
    • To keep the setting the same, even if the parent setting changes, click Override.
    • If the organization's status is already Overridden, choose an option:
      Inherit—Reverts to the same setting as its parent.
      Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

  7. Ensure that your Fuze user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working
  1. Navigate to the URL Fuze gave you. You should be redirected to the Google sign-in page.
  2. Enter your username and password. After your credentials are authenticated, you are redirected to Fuze.
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