AppDynamics cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for AppDynamics

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Click Add "" at the bottom right.
  4. Locate and click AppDynamics in the application list.
  5. On the Google IDP Information page:
    1. Copy and save the SSO URL.
    2. Download the Certificate.
  6. Click Next.
    The Basic information window shows the Application name and Description seen by users.
  7. Click Next.
  8. On the Service Provider Details page, edit the ACS URL, replacing {subdomain} and {accountName} with your AppDynamics subdomain and account-id, respectively.
  9. Edit the Entity ID, replacing {appdynamics-entity-id} with the value from the site.
  10. Click Next.
  11. On the Attribute Mapping page, set Select category and Select user field values as follows for the listed attributes:
    Application attribute Select category Select user field
    username Basic Information First Name
    displayName Basic Information First Name
    email Basic Information Primary Email
  12. Click Finish.
Step 2: Set up AppDynamics as a SAML 2.0 service provider (SP)
  1. Log in to AppDynamics as an admin, and go to Administration and then Authentication Provider.
  2. Select the SAML option. 
  3. SAML login URL: Paste the SSO URL you copied from Google in Step 1 above.
  4. Certificate: Paste the contents of the certificate copied from Google in Step 1.

    Paste only the value of the certificate (don't include the words Begin Certificate and End Certificate).

  5. For the username attribute, enter one of the following options:  
    • User's first name.
    • Leave the field empty to use the prefix of the user's email address.
      (These options are for new users created in AppDynamics with JIT provisioning.)
  6. For the displayName attribute, enter Display Name.
  7. For the email attribute, enter Email.
  8. Click Save.
Step 3: Enable the AppDynamics app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select AppDynamics.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your AppDynamics user account email IDs match those in your Google domain.
Step 4: Verify that SSO is working

AppDynamics supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenSAML apps.
  3. Select AppDynamics.
  4. At the top left, click Test SAML login

    AppDynamics should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{subdomain}.saas.appdynamics.com and attempt to sign in.
    You should be redirected to the Google sign-in page.
  3. Enter your username and password.
    After your credentials are authenticated, you are redirected to AppDynamics.
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