Front cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Front

Here's how to set up single sign-on (SSO) via SAML for the Front application.

Step 1: Get Google identity provider (IdP) information
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Front in the search field.
  5. In the search results, hover over the Front SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL.
    • Download the Certificate.

    Leave the Admin console open, you'll continue with the configuration wizard after performing the next step in the Front application.

Step 2: Set up Front as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to Front with your organization's administrator account.
  3. From the Front home page, click the user icon at upper left, then click Settings.
  4. In the left navbar, under Company, click Preferences.
  5. On the Company preferences page, click Single Sign On.
  6. In the Apps list at left, click Single Sign-On.
  7. In the Entry Point field, enter the SSO URL you copied in Step 1.
  8. In the Signing certificate field, paste the certificate you downloaded in Step 1.
  9. Click Save.
  10. In the Service provider settings section, copy and save both the Entity ID and the ACS URL (you'll need these URLs when you return to the Admin console to finish configuring SSO for Front).
Step 3: Finish SSO configuration in Admin console
  1. In the SSO configuration wizard, click Next.
  2. Click Continue.
  3. On the Service provider details page, replace the default contents of the ACS URL and Entity ID fields with the ACS URL and Entity ID values you copied from Front.
  4. Click Continue.

    Note: Attribute mapping is not required for Front.

  5. On the Attribute mapping page, click Finish.
Step 4: Enable the Front app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Front.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Front user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working

Front supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Front.
  4. At the top left, click Test SAML login

    Front should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Close all browser windows.
  2. Open https://{subdomain}.frontapp.com/signin, replacing {subdomain} with the subdomain value of either the Entity ID or ACS URL entered in the configuration wizard in Step 3 above.
  3. Attempt to sign in. You should be automatically redirected to the Google sign in page.
  4. Enter your sign in credentials.
  5. After your sign in credentials are authenticated, you are automatically redirected back to Front.
Step 6: Set up auto-provisioning

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