Front cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Front

Here's how to set up single sign-on (SSO) via SAML for the Front® application.

Step 1: Get Google identity provider (IdP) information
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at bottom right.
  4. Locate and click Front in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL.
    • Download the Certificate.

    Leave the Admin console open, you'll continue with the configuration wizard after performing the next step in the Front application.

Step 2: Set up Front as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to Front with your organization's administrator account.
  3. From the Front home page, click the user icon at upper left, then click Settings.
  4. In the left navbar, under Company, click Preferences.
  5. On the Company preferences page, click Single Sign On.
  6. In the Apps list at left, click Single Sign-On.
  7. In the Entry Point field, enter the SSO URL you copied in Step 1.
  8. In the Signing certificate field, paste the certificate you downloaded in Step 1.
  9. Click Save.
  10. In the Service provider settings section, copy and save both the Entity ID and the ACS URL (you'll need these URLs when you return to the Admin console to finish configuring SSO for Front).
Step 3: Finish SSO configuration in Admin console
  1. In the SSO configuration wizard, click Next.

    The Basic information window shows the Application name and Description seen by users.

  2. Click Next.
  3. On the Service Provider Details page, replace the default contents of the ACS URL and Entity ID fields with the ACS URL and Entity ID values you copied from Front.
  4. Click Finish.
Step 4: Enable the Front app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Front.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your Front user account email IDs match those in your Google domain.
Step 5: Verify that the SSO is working
  1. Close all browser windows.
  2. Open https://{subdomain}.frontapp.com/signin, replacing {subdomain} with the subdomain value of either the Entity ID or ACS URL entered in the configuration wizard in Step 3 above.
  3. Attempt to sign in. You should be automatically redirected to the Google sign in page.
  4. Enter your sign in credentials.
  5. After your sign in credentials are authenticated, you are automatically redirected back to Front.
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