Atlassian cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Atlassian Cloud

Here's how to set up single sign-on (SSO) via SAML for the Atlassian Cloud® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at bottom right.
  4. Locate and click Atlassian Cloud in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, edit the Start URL,  replacing {your‑site} with your domain name.
  9. Click Next.
  10. On the Attribute Mapping page, set the Select category and Select user field values as follows for the listed attributes:
     
    Application attribute Select category Select user field
    http://schemas.xmlsoap.org/ws/2005/05/identity/claims/givenname Basic Information First Name
    http://schemas.xmlsoap.org/ws/2005/05/identity/claims/surname Basic Information Last Name
    http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn Basic Information Primary Email
  11. Click Finish.
Step 2: Set up Atlassian Cloud as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://id.atlassian.com/login with your organization's Atlassian Cloud administrator account.
  3. From the global sidebar, navigate to Settings > User Management > Authentication > SAML.
  4. (Optional) If the domain you're using with your Atlassian Cloud account has not been verified, click Domains in the sidebar and follow the steps to add and verify your domain.
  5. On the SAML page, enter the SSO URL and Entity ID values you copied in Step 1 into the respective fields.
  6. Paste the certificate you downloaded in Step 1 into the Public x509 certificate field.
  7. Click Save configuration.
Step 3: Enable the Atlassian Cloud app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Atlassian Cloud.

  4. At the top right of the gray box, click Edit Service Compose.

  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. To turn on or off a service only for users in an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
    4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. Ensure that your Atlassian Cloud user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working
  1. Close all browser windows.
  2. Open https://{your_site}.atlassian.net and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated, you are automatically redirected back to Atlassian Cloud.
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