BlueJeans cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for BlueJeans

Here's how to set up single sign-on (SSO) via SAML for the BlueJeans application.

Step 1: Set up BlueJeans as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. Copy and save the SSO URL and download the X.509 Certificate.
  4. In a new browser tab, log into your BlueJeans Admin Console as an administrator.
  5. Under the Admin tab, go to Group Settings > Security.
  6. under Authentication Options, click the SAML Single Sign On radio button.
  7. In the Login URL field, enter the SSO URL you copied in Step 3.
  8. Filling in the Logout URL field is optional. You can leave it empty. 
  9. To fill in the Certificate Path, click the Choose File button to select the Google X.509 certificate you downloaded in Step 3.
  10. Copy and save the RelayState, which you'll need to complete SSO setup in Google in the next step.
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter BlueJeans in the search field.
  5. In the search results, hover over the BlueJeans SAML app and click Select.
  6. On the Google Identity Provider details page, click Continue.
  7. On the Service provider details page, replace the Start URL with the RelayState value you copied from Blue Jeans in Step 1 above.
  8. Click Continue.
  9. On the Attribute Mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Blue Jeans attributes:
     
    Google directory attribute BlueJeans attribute
    Basic Information > Primary Email Mailpath
  10. Click Finish.
Step 3: Enable the BlueJeans app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select BlueJeans.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your BlueJeans user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

BlueJeans supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select BlueJeans.
  4. At the top left, click Test SAML login

    BlueJeans should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://your-domain-name.bluejeans.com. You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated you will be automatically redirected back to BlueJeans.


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