Choose a payment plan for your customers

When you add a new customer for a paid service such as G Suite or Cloud Identity Premium, you’re  asked to select a payment plan for them. Besides the 30-day free trial, there are three options available:

For Google Drive Enterprise, only the Flexible Plan is available. For specific information about Drive Enterprise billing, see How billing works for Google Drive Enterprise.

  Annual Plan
(Yearly Payments)
Annual Plan
(Monthly Payments)
Flexible Plan
Benefits

When you select this plan, you:

  • Commit to the order for a full year
  • Get a discounted rate
  • Pay in advance for the full year

When you select this plan, you:

  • Commit to the order for a full year
  • Get a discounted rate
  • Are billed monthly for your annual commitment
When you select this plan, you can add and delete user accounts for your customer at any time.
Adding licenses When you add licenses at any point during the annual subscription term, they're added to the existing pre-paid year at a prorated amount and for a prorated term.
Important: You can only remove licenses when you renew your annual contract.
You have the flexibility to add and delete user accounts for your customer any time through the customer's Admin console.
Cancellations

If you cancel your contract before the renewal date, no refunds are issued.

All fees paid are non-refundable.

If you cancel your contract before the renewal date, you may be required to pay the full amount of fees needed to cover the remainder of the original annual term  that you committed to.

All fees paid are non-refundable.

Because there’s no long-term commitment, you can cancel your customer’s accounts or switch their accounts to another payment plan at any time.


All fees paid are non-refundable.
Renewals

At the end of the year, you have the option to renew your customer for another yearly commitment, and pre-pay the service fee for the next year.

Note: The Flexible Plan is the default renewal option, unless you change this renewal option in the Reseller console.  

Under the Flexible Plan, you can cancel your contract term at any time, but aren’t refunded any fees.

At the end of the year, you have the option to renew your customer for another yearly commitment.

Note: The Flexible Plan is the default renewal option, unless you change this renewal option in the Reseller console.

Under the Flexible Plan, you can cancel your contract term at any time, but aren’t refunded any fees.
Because this plan doesn’t require any specific term commitment, there is no specific renewal term required. You will continue to be charged for each day you have assigned users to an account.
Upgrades

No upgrade is possible during the term of this plan. Change the plan renewal option to Switch to Flexible Plan, then upgrade after renewal.

Upgrade your G Suite subscription at any time. Upgrade your G Suite subscription at any time.

Select the right plan

The right pricing plan is based on your customers' needs and how you are managing your customers. Contract term is important for companies with a variable workforce. For example, companies that offer vacation services may double in size during the summer months. The Flexible Plan would allow these companies to provide temporary employees with G Suite and only pay for the service while it’s used. User accounts could be deleted when employees leave at the end of the summer. Here are some key differences between the plans.

  Contract term Price New user accounts
Annual 1-year with both versions
  • Charges are allocated per license per year.

  • You select to pay yearly or in monthly installments.
Only you can create new licenses for user accounts if your customer is on either version
Flexible No committed contract term
  • Charged per-user account per month, totaling a slightly higher amount per-user account per year.

  • The Reseller console shows you the current price based on your Google contract.

You and your customer can:

  • Add user accounts.

Control how many users your customers can add using the Edit purchase cap feature in the customer’s subscriptions section.

 

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