Set up Google Nest Wifi

 

Set up your Nest Wifi

 

Google Nest Wifi is the newest mesh Wi-Fi system from Google. It replaces your existing Wi-Fi router and consists of a router and point(s). Google Nest Wifi points expand coverage within your home and also work as Google Assistant speakers. Previous versions of Google Wifi points can also be added to Google Nest Wifi to provide more coverage.

To set up the original Google Wifi, see setting up Google Wifi

If you already have a Google Wifi network set up, learn how to use Google Wifi points with Google Nest Wifi.

OnHub routers are not compatible with Google Nest Wifi. 

To get started, you’ll need:

  • A Google Nest Wifi router
  • Any additional Wi-Fi devices that you would like to add (Google Nest Wifi points, Google Wifi points or Google Nest Wifi router). This is optional to expand coverage.
  • A Google Account 
  • One of the following mobile devices:
    • An Android phone running Android 5.0 or later
    • An Android tablet running Android 6.0 or later
    • An iPhone or iPad with iOS 12.0 or later

Note: We strongly recommend purchasing Nest Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device(s) to a different country and Google will be unable to offer support. If you're setting up a mesh network, we recommend purchasing all of your Wifi points in the same country.

Set up your Nest Wifi router

Before you set up the Google Nest Wifi router, make sure that your modem is working and connected to the Internet. The router is the unit with Ethernet ports on the bottom.

  1. Download the Google Home app on Android or iOS.
  2. If this is your first time using the Google Home app, set up a home.
  3. Choose a location for your router. 
    • Your router will need to be connected to a working modem that is connected to the Internet.
    • For the strongest signal, place your router at eye level, in plain view, like on a shelf or TV stand.
    • Find out more about where to place your router.
  4. Connect the Ethernet cable to your Nest Wifi router’s WAN port . Then, connect the other end to your modem.
  5. Plug your Nest Wifi router into a power socket. After about a minute, the light will pulse white to indicate that it’s on and ready for setup.
  6. On your phone or tablet, open the Google Home app Google Home app
  7. Tap Add   Set up device
  8. Under 'New devices', tap Set up new devices in your home.
  9. Choose a home.
  10. Select your Nest Wifi router.
  11. Scan the QR code on the bottom of your device. 
    • Hold your phone about 12 cm away to scan. Learn more tips for scanning QR codes.
    • If you’re unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  12. Select a room for your router or create a new one.  
  13. Give your Wi-Fi network a name and a secure password. 
  14. The router will now create your Wi-Fi network. This may take a few minutes. 
  15. If you’d like to add another Wi-Fi device, tap Yes in the app to continue or follow the steps below to add a point at a later time.

Add a point or an additional router

Google Nest Wifi devices and Google Wifi points can be added to the network that you’ve created with your router. All additional Wi-Fi devices added, including Google Nest Wifi routers, are considered points in the mesh network. Once you’ve decided where to place your point and plugged it in, use the Google Home app for setup. 

  1. Open the Google Home app Google Home app
  2. Tap Add   Set up device
  3. Under 'New devices', tap Set up new devices in your home.
  4. If prompted, choose a home.
  5. Select the device that you would like to set up as a point  Next.
  6. Scan the QR code on the bottom of your device. 
    • Hold your phone about 12 cm away to scan. More tips for scanning QR codes.
    • If you’re unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  7. Your point will now connect. For Nest Wifi points, when you hear a sound from your speaker, tap Yes
  8. Follow the in-app instructions to finish set up.
  9. If you’d like to add another point, tap Yes in the app when prompted or repeat these steps at a later time for additional points.
  10. Once you’ve added all of your Wifi devices, the app will perform a mesh test to confirm that everything is working.

Troubleshooting setup

If set up didn’t work, try:
  1. Unplugging your modem, router and point, and plugging them back in.
  2. Make sure that your points are all plugged in and connected to the same Wi-Fi network.
  3. Factory reset your router or point.
  4. Contact support.

Related articles

Factory reset your device
Perform a mesh test
Using Google Wifi points with Google Nest Wifi
What the light means
Where to place your devices
Hardwire Google Nest Wifi routers, Google Wifi points and other devices
Google Nest Wifi or Google Wifi device isn’t found during setup
Set up a network that uses VLAN tagging

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