We moved control of OnHub and Google Wifi devices to the Google Home app. You can easily migrate your Google Wifi network into the Google Home app, where you’ll be able to control your Wi-Fi network and other connected products in one place.

Set up Google Wifi

Let's get you set up with your new Google Wifi mesh Wi-Fi system. You can also set up OnHub devices using these instructions.

Note: To set up Google Nest Wifi devices with an existing Google Wifi network, follow the instructions for how to use Google Wifi with Google Nest Wifi. OnHub is not compatible with Nest Wifi.

To get started, you'll need:

  • Google Wifi point(s)
  • A Google Account
  • One of the following mobile devices:
    • An Android phone running Android 6.0 or later
    • An Android tablet running Android 6.0 or later
    • An iPhone or iPad with iOS 12.0 or later
  • The latest version of the Google Home app available on Android or iOS
  • Internet service
  • Modem (not provided)
  • Ethernet cable for the primary Wifi point (provided)
  • Power adapter for each Wifi point (provided)

Important: It's strongly recommended to purchase Google Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device(s) to a different country and Google will be unable to offer support. If you're setting up a mesh network, it's recommended to purchase all of your Wifi points in the same country.

Set up your Google Wifi primary Wifi point

Before you set up your first Google Wifi point (primary Wifi point), make sure your modem is working and connected to the Internet.

  1. Download the Google Home app for Android or iOS.
  2. If this is your first time using the Google Home app, set up a home.
  3. Choose a location for your primary Wifi point. 
    • You can use any Google Wifi point as a primary Wifi point. 
    • Your primary Wifi point will need to be connected to a working modem that is connected to the Internet.
    • For the strongest signal, place your primary Wifi point at eye level, in plain view, like on a shelf or TV stand.
    • Learn more about where to place your Google Wifi devices.
  4. Connect the Ethernet cable to your Google Wifi point’s WAN port . Then, connect the other end to your modem.
  5. Plug your primary Wifi point into a wall outlet.
  6. Wait 90 seconds for the light to slowly pulse blue. This indicates that it is ready to be set up in the Google Home app.
  7. On your phone or tablet, open the Google Home app Google Home app
  8. Tap Add   Set up device  New device
  9. Choose a home.
  10. The app should find your Google Wifi device. Tap Yes to continue. If you have multiple devices available for setup, select your primary Wifi point.
  11. Scan the QR code on the bottom of your device. 
    • Hold your phone about 5 inches (12 cm) away to scan. Learn more tips for scanning QR codes.
    • If you’re unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  12. Select a room for your router or create a new one.
  13. Give your Wi-Fi network a name and a secure password.
  14. Continue through the app to complete setup.
  15. The router will now create your Wi-Fi network. This may take a few minutes.
  16. If you'd like to add another Wifi device, tap Yes in the app to continue or follow the steps below to add a point at a later time.

Add an additional point

Google Wifi and Google Nest Wifi devices can be added to the network you've created with your primary Wifi point. All additional Wifi devices added are considered points in the mesh network. Once you've decided where to place your point and plugged it in, use the Google Home app for setup.

  1. Open the Google Home app Google Home app
  2. Tap Add   Set up device  New device
  3. If prompted, choose a home.
  4. It should find your Wifi device. Tap Yes to continue. If you have multiple devices available for setup, select the device you would like to set up as a point  Next.
  5. Scan the QR code on the bottom of your device.
    • Hold your phone about 5 inches (12 cm) away to scan. More tips for scanning QR codes.
    • If you're unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  6. Your point will now connect. For Nest Wifi points, when you hear a sound from your speaker, tap Yes
  7. Follow the in-app instructions to finish setup.
  8. If you’d like to add another point, tap Yes in the app when prompted or repeat these steps at a later time for additional points.
  9. Once you've added all of your Wifi devices, the app will perform a mesh test to confirm everything is working.

Troubleshooting setup

If setup didn't work, try the following steps:

  1. Unplug your modem, router, and point, and plug them back in.
  2. Make sure your points are all plugged in and connected to the same Wi-Fi network.
  3. Factory reset your point.
  4. Contact support.
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