Android Wear 2.0 FAQ

FREQUENT ASKED QUESTIONS

1. Where can I buy Android Wear watches that support Android Wear 2.0?

Check the Android Wear watches that are available to purchase in Google Store or third party retailers in  Android Wear website.

2. When will Android Wear 2.0 roll out to my device?

Check the list of watches that received Android Wear update at the top of this post. We will be updating the post  as OTA is rolled out to more watches.

3. My watch is on Android Wear 1.5 but I downloaded Android Wear app on my phone and says 2.0

Android Wear app version on your phone is not the same as on the watch. If you have a compatible watch with Android Wear 2.0, check how to receive an update, you can find more info here.

4. I have a Moto 360 v1/Sony Smartwatch 3, will it receive Android Wear 2.0 ?

Unfortunately, the Sony SmartWatch 3/ Moto 360 g1  won't get the Android Wear 2.0 update. Check the list of watches at the bottom of the blog post here: https://goo.gl/K5GBua

5. I’m not receiving notifications

If you updated to Android Wear 2.0 and you are not receiving notifications take a look at the Android Wear 2.0 notifications FAQ

6. Carrier Support - Verizon not supported for watches purchased through Google Store

In the U.S., LG Watch Sport on the Google Store is certified to work without cellular service or with AT&T service. You can also purchase an AT&T-compatible LG Watch Sport directly in AT&T stores now. A Verizon-compatible LG Watch Sport is now available from Verizon.

7. Which watches are available to purchase?

Check the Android Wear watches that are available to purchase in Google Store or third party retailers in  Android Wear website. (availability might differ per country)

8. Since I updated to Android Wear 2.0, I’m experiencing poor battery life

We are sorry to hear that, check the draining battery troubleshooter  first. If you just updated to Android Wear 2.0, it might take 2-3 days with lower battery than normal as is an expected drainer.

9. My watch stuck at 'Looking for Updates' screen

If your watch is stuck with a message “Looking for Updates”, then contact Android Wear support

10. Will LTE enabled watches work on Project Fi?

Project Fi is not officially supported on LTE enabled watches, including the LG Watch Sport.

11. What are the main benefits of updating to Android Wear 2.0?

Take a look at the Android Wear 2.0 announcement and watch some videos on how the UI experience is changing:

• How to use apps on your watch

• How to customize your watch face

• How to use Google Fit with your watch

• How to pair a bluetooth device with your watch

12. I updated my Android Wear watch to the latest update Android Wear 2.0 and have issues with Google Fit Heart Rate, GPS not accurate or Google Fit is not syncing

If you having issues with Google Fit, take a look at the different steps here

13. My LG Watch Sport screen is flickering

If your watch screen is flickering,  contact your Android Wear watch manufacturer

14. Which watches will support Android Pay functions yet?

Android Pay will work with NFC-enabled Android Wear watches such as the LG Watch Sport, Huawei Watch 2, Tag Heuer Connected Modular 45 and LG Watch Urbane 2nd Edition LTE. More Android Wear watches with NFC are coming in the near future.

15. Since I got Android Wear 2.0, how do I turn on “Ok Google” / / Google Assistant

In most watches, “Ok Google” hotword is disabled by default, LG Watch Sport, Huawei & Huwaei Watch 2 have it enabled.

To enable it,  just go to your Android Wear watch settings, then Personalization and enable it from there.  Also, to activate Google Assistant, long press the button on your watch.

NOTE: Disabling Google Assistant does improve battery life. When enabling Ok Google detection you are trading some amount of battery life with an added feature.

16. Does Google Play Music sync playlists over wifi now as opposed to bluetooth?

Yes - in previous version, you would rely on bluetooth to sync music from Google Play Music on your phone to the watch. Now you can directly stream or download music from your Google Play Music account via Wifi or LTE

17. Does the watch need to be on charge for a specific length of time to receive the update?

It depends on the update, but most updates will not trigger until the watch is on the charger. More info here: https://goo.gl/DGZAs5

18. Is Together watch still available?

We took many of the ideas behind Together and brought them to the Android Wear OS as a whole so you can have close relationships with your friends, family, and loved ones using the messaging apps of your choice:

• Save a favorite contact to your watch face and be able to start a phone call or text message with them in a single tap

• Messaging apps can provide a way to save a chat to the watch face

• Smart Reply and the new keyboard/handwriting input methods allow for richer expression on the watch

19. Does that mean that other languages have no Ok Google  functionality at all anymore or just not be able to use the more advanced Google Assistant voice functionality?

The voice actions and search functionality in other languages will remain the same as in previous versions of Android Wear (no functionality has been lost). The more advanced Google Assistant features are currently available in English and German, and we'll be working to expand language support in the future.

Learn more about some Google Assistant commands,  check info here:

Home automation: https://support.google.com/assistant/answer/7314909

Custom commands: https://support.google.com/assistant/answer/7194656

20. How can I see my current timer or stopwatch on the watch face in Android Wear 2.0?

In Android Wear 2.0, timer & stopwatch complications allow the current timer & stopwatch to be shown on the watchface.

NOTE: This might not apply to all watches, so check with your manufacturer

21. Which locales/languages are supported by Android Wear 2.0?

We support the following languages: English, French, Italian, German, Spanish, Korean, Japanese, Portuguese, Russian, Chinese, Dutch, Indonesian, Polish, Thai, Turkish, Danish, Swedish, Norwegian, Finnish, Vietnamese.

22. I can’t take incoming calls from my Android Wear watch since I updated my watch to Android Wear 2.0

Many people with watches without speakers found the experience of answering a call confusing, so we changed how we handle it. If your watch has a speaker, you can enable phone audio and answer calls: https://support.google.com/androidwear/answer/6321304#speakerphone

23. I can’t reply to notifications from WhatsApp/Telegram/Fb Messenger on Android Wear 2.0

Make sure you downloaded the app from Google Play Store in your watch and if is not working, then contact the third party app.

24. How can I enable handwriting in my Android Wear 2.0 watch?

To enable handwriting keyboard: Go to Settings>Personalization>Input methods>Manage keyboards>Enable Handwriting.

Once handwriting is enabled, open a message you'd like to reply to, and long-press on the keyboard icon. This should give you the option of selecting the Google Handwriting Keyboard.

In case it still not showing, install the following app: goo.gl/kLiUQx

25. Notifications settings on Android Wear 2.0

The way notifications are being displayed on Android Wear 2.0 changed. You can also see some other changes that Android Wear 2.0 brought vs 1.5 here

With some watch faces such as ustwo looks and Moods collections, when you see a dot at the bottom of the screen, you have a notification waiting.

• - To see notifications, swipe up from the bottom of the screen.

• - To see more information, tap the notification.

If you having issues receiving notifications or replying to notifications with Android Wear 2.0, check out the Android Wear 2.0 notifications FAQ.

NOTE: By default, notifications preview once when they first arrive on the watch. If you prefer to have them previewing all the time, there is a setting for this in Settings > Sound & notifications > Notification previews > High"