/voice/community?hl=en
/voice/community?hl=en
7/14/15
Original Poster
cgchamberlain

Google Voice Internal Server Error 500 - Recovered Apps Account.

I accidentally deleted a user account from Google Apps. Caught it within 5 day window and restored user. Drive, Gmail, etc. work fine, but Google Voice (the main reason I had to restore) gives the above error. Also when the # is called, it says cannot complete call.

After searching, I saw that some said it would clear up within a few days, but it's been 4 days now and still no luck.

I have verified that the Voice # still does belong to the account. When I went to the account recovery page (https://www.google.com/voice/b/0/account/recovery) and entered the #, it did email me instructions to log in.

Any suggestions?

Thanks..

I don't even HAVE to have it working with this particular account again, if I could port/claim/transfer it to another Google Apps account, but I cannot get to Voice setting to allow this.
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All Replies (13)
dziegman
7/15/15
dziegman
Thanks for reaching out and sorry to hear that!

Let me ask around for you!

dziegman
7/15/15
Original Poster
cgchamberlain
Thank you so much!
Red Leatherman
7/15/15
Red Leatherman
cgchamberlain:

The account that you posted from has not been deleted anytime recently, so I'll need you to make another post from the affected account. Once you do that I can have an engineer take a look at this
Echo Church
7/15/15
Echo Church
This is the affected account. Do I need to generate an original post from it or does this response work?
 
Thank you again.
Red Leatherman
7/16/15
Red Leatherman
This is all I need, thanks.

I'll let you know when I hear something. 
Red Leatherman
7/16/15
Red Leatherman
You should now be reactivated and your number should be restored 

Echo Church
7/16/15
Echo Church
It is back up and running. Thank you, thank you, thank you! I sincerely appreciate you taking the time to track this down.
keisha cole
7/16/15
keisha cole
My account was deleted as by an accident and I attempted to reclaim the number but it gives me an error message. This is the error message I received  Invalid forwarding phone. Please use a different forwarding phone.  
Red Leatherman
7/16/15
Red Leatherman
Good to hear it's working 


keisha cole:
Your issue is not related to this
Please use the  NEW QUESTION  link at the top of the page.
Google user
7/20/15
Google user
Following the same issues with Mr. Chamberlain, getting the Server 500 error after going through the steps to restore my account. I have went through account recovery, etc and still no luck. 

Any suggestions? 

Thank you!
Google user
8/17/15
Google user
I'm having the exact same problem. Account was restored, and google voice number is associated with this account, but I'm getting the Error 500 message
Red Leatherman
8/17/15
Red Leatherman
Luke Johnson:
Justin Terry:

If the error doesn't clear in a few days you can each create your own thread so as to keep troubleshooting efforts focused accordingly

Depending upon which version of Forum you are using,
Please use the  NEW TOPIC   or  NEW QUESTION  link at the top of the page.
Lista Bliss
8/24/15
Lista Bliss
tried to transfer my google voice number to a recently restored gmail account and I get 

Internal Server Error

Error 500 

message
this is the destination account. last four is 9229
please help
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