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/voice/community?hl=en
12/12/14
Original Poster
jbroda

Why are calls to (605) 562-0020 (FreeConferenceCall.com) charged 1 cent per minute?

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Device type (computer, iPhone, Android mobile phone, land-line phone etc.):  computer.
Operating system (Chrome OS, Windows, Apple/iOS, etc): Windows 7
Describe your issue, include any recent actions completed (restarted device, changed settings, etc.): 

When I call 1 (605) 562-0020 (FreeConferenceCall.com) from within U.S. using Google Voice,
I am being charged 1 cent per minute even though it's a U.S. number.
Please explain why. Thanks!

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Red Leatherman
12/12/14
Red Leatherman
Some calls to the U.S. may incur charges. Learn More



John of Lower Merion
12/13/14
John of Lower Merion

Have Voice  Will Dial
Text Google
Mountain View CA

I am being charged 1¢ per minute even though it's a U.S. number. Please explain why.

FreeConferenceCall.com is one of the "free" conference call services who engage in a practice called "traffic pumping" and Google Voice used to outright block these offenders. Now Google Voice will put your call through but you have to pay a penny per minute.

It has to do with the high termination fees charged by the conference call telephone services, "traffic pumping" and "telephone arbitrage".

Google Voice blocks a handful of US telephone numbers that charge excessive "termination" fees. The practice of attracting many telephone users to dial these rural telephone companies is called "traffic pumping" and "telephone arbitrage" and is the subject of litigation by AT&T, Google, and others.


New York Times: Why Google doesn't like its phone bill (October 31, 2009)

http://www.nytimes.com/2009/11/01/business/01digi.html?_r=0


Traffic Pumping

http://en.wikipedia.org/wiki/Traffic_pumping


Telephone Arbitrage

http://www.techdirt.com/articles/20070207/123022.shtml


Calls to some of the "free" conference calling phone numbers are free to you because you don't get charged on your personal phone bill for the time you use calling them. But these numbers are allowed to charge your telephone provider a "termination fee" which your phone provider pays for each minute one of their customers is connected to the "free" conference number. Unlike most long distance calls, your provider doesn't itemize or charge its customers for these calls. When thousands of customers use the "free" numbers, the termination fees add up for your phone provider. The concept is called telephone arbitrage and Google, AT&T and other phone providers are quite unhappy about these "free" calls because they cost the phone providers more and more in termination fees.
Bluescat
1/7/15
Bluescat
"Google Voice blocks a handful of US telephone numbers that charge excessive "termination" fees."

Note that Google is no longer blocking these calls.  Instead, it is charging one cent per minute, to offset the extra cost for terminating the calls to high-cost carriers.
 
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