For help on common issues with your Google Store order, check out this guide.

Use Google Store credit

Important: The information in this article only applies if you have a Google Account.
You can use Google Store credit to make purchases from the Google Store. You can’t use it for other products like Google Play.

Get Google Store credit

Google Store credit might be issued to you in different ways. You may earn credit when you:

  • Trade in an old phone through Google Store
  • Buy a product in an eligible promotion
  • Other sources from Google directly

Google Store credit is maintained in your Google Pay account. The credit is issued to your Google Pay account associated with your Google Store purchase.

You'll get a confirmation email when a credit has been issued. When tied to a promotion, the credit will only be issued once the return period has passed.

Set up your account to get Google Store credit

1. Go to your Google Store Settings
Go to your Google Store settings
2. In the "Google Store credit" section:
  • If you find a balance of any amount, including $0.00, you're all set.Find balance in Google Store credit section
  • If you find the SET UP button, select it and follow the on-screen instructions.Find the Set up button

Check Google Store credit balance

Go to either:

If you have Google Store credit available, you can use it in your Google Store purchase.

Use Google Store credit

Use your Google Store credit to buy anything from the Google Store. You can’t use or transfer your Google Store credit to: 

  • Other Google products like Google Play
  • Services like Nest installation
  • Subscriptions like Google One, Nest Aware, or YouTube TV
  • Cash out, unless legally required

To use your Google Store credit toward your order, on the checkout screen, mark the checkbox next to "Use your Google Store credit."

Google Store credit acts as a form of payment, and therefore can be used to pay for Google Store promotions, such as: 

  • Discounts 
  • Bundles
  • Pre-orders


  • If your available credit covers your entire order, the amount will be deducted from your balance.
  • If your available credit doesn’t cover your entire purchase, use an accepted form of payment for the remaining balance.
  • Credit can’t be transferred to friends or family, to different accounts, nor to different payment profiles in an account.
  • Credit can only be used in the country or region where it was earned and can’t be used for purchases in different countries or regions.

Use more than one form of payment

You can use these forms of payment with Google Store credit:

Learn how to add a form of payment.

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