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Due to the latest device launch, we expect higher than usual contact volume. Check if your question is already answered in the Pixel Phone Help Center.

Back up or restore data on your Pixel phone

You can back up content, data, and settings from your phone to your Google Account. You can restore your backed-up information to your new phone.
Important: Some of these steps work only on Android 9 and up. Learn how to check your Android version.
Check the last backup date from a browser
You can check when and how many backups you have from Google Drive.
  1. Go to Google Drive.
  2. On the left, click Storage.
  3. Click Backups next to the icon.
  4. You'll find a list of backups from devices and when it's last modified.

Automatically back up your phone

Turn automatic backup on or off

Important: To help protect your backed-up data, use a PIN, pattern, or password , instead of a swipe or .

You can set up your device to automatically back up your files.

  1. Open your device's Settings app.
  2. Select Google And then Backup.
    Tip: If this is your first time, turn on Backup by Google One and follow the on-screen instructions.
  3. Tap Back up now.

Your Google One backup can take up to 24 hours. When your data is saved, “On” will be below the data types you selected.

Switch backup accounts
  1. Open your device's Settings app.
  2. Tap System and then Backup.
  3. Tap Account storage.
  4. Tap the Google account you want to use for backups. If the account you want to use isn't there, tap Add account.
What backs up automatically
Your backups are uploaded to Google and encrypted using your Google Account password. For some data, your device's screen lock PIN, pattern, or password is also used for encryption.

Tips:

  • Your device does not back up photos that are saved in locked folders.

Erase after backing up

After you back up, you can reset your device by erasing everything on it. Learn how to reset your phone to factory settings.

Get your data onto a new phone

Restore backed-up data & device settings

Important: You can't restore a backup from a higher Android version onto a device running a lower Android version. Learn how to check and update your Android version.

When you add your Google Account to a device that's been set up, what you'd previously backed up for that Google Account gets put onto the device.

To add another account to a set-up device

  1. Open your device's Settings app.
  2. Tap Google.
  3. Tap your account email address and then Add another account.
  4. Follow the on-screen steps.

To restore a previous device's account to a reset device

Your photos and videos are already available in Google Photos. But you can restore the rest of the data you backed up while you set up your new device for the first time or after a factory reset. At setup, to restore your data, follow the on-screen steps.

The process can take up to 24 hours.

Restore backed-up contacts

If you've saved your Google Contacts to your Google Account, they'll sync automatically. If you have other contacts on a phone or SIM card, learn how to manually restore contacts.

Check which photos, data, and settings you backed up

You can check what data and which apps are included in your backup.

  1. Open your device's Settings app.
  2. Tap Google And then Backup.
  3. Under “Backup details,” review what data is backed up on your device.
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