Make legacy video or voice calls with Google Meet

Important: This article is about legacy calling in Google Meet (previously known as Duo.)

Learn about the transition from legacy calls to the new Meet call experience.

When you communicate in Google Meet, you can use either:

Meet calling has already rolled out to Business and EDU users and is now rolling out to users with personal accounts over the next few months.

To use the new calling experience as soon as it's available to you, keep your Meet app up-to-date. When all parties in the call use the latest version of Meet with the update, an in-app prompt explains that they are now using the new calling experience. Otherwise, the call defaults to the legacy calling experience. Once all users have the updated Meet app, legacy calling is no longer accessible.

Tips:

  • You need a mobile data plan or a Wi-Fi connection.
  • Calls made through mobile data plans don't use mobile minutes. Charges may apply.

Before you begin

Learn how to get started with legacy calling in Google Meet.

Important: When you tap a contact, call defaults to a legacy call unless everyone:

  • Uses the latest version of Meet
  • Has the update for the new Meet call experience

The existing group calls continue to be legacy. Learn about the transition from legacy calls to the new Meet call experience.

Start a video or voice call

Make sure you have the latest version of the Meet app and Android 7.0 and up.

  1. On your Android device, open the Google Meet app .
    • If you have multiple accounts, at the top right, tap your avatar and confirm you have selected your calling account.
  2. At the top, search contacts or dial a number.
  3. Tap the contact or enter the number.
  4. Select an option:
    • To make a video call, tap Call .
    • To make a voice call, tap Voice call .

Use Google Meet on Google Home devices

Important: Your Google Assistant language must be set to:

  • Canadian English
  • French Canadian
  • English UK
  • English US
  1. On your Android device, open the Google Meet app .
  2. At the top of your contact list, tap Call Home.

If you’re signed in to a Google Home device like Smart Displays with Google Assistant, Google Meet can call your Google Home device.

Start a group video call

You can have up to 32 participants in a group video call.

Create a group
  1. On your Android device, open the Google Meet app .
  2. At the bottom right, tap New and then Create group.
  3. Choose your contacts.
  4. Tap Done and then Start Camera.
    • Optional: By default, your video is on. To turn off your video, tap Video .

Tip: The name appears for everyone in the group. To name the group:

  1. Next to the group name, tap Edit .
  2. Enter a name.
  3. Tap Save.
Share a link to start a group call
  1. On your Android device, open the Meet app .
  2. At the bottom right, tap New and then Create group.
  3. Select your contacts.
  4. Tap Done.
    • To share the link or add contacts, tap Copy or Share .
  5. Tap Start.
Call an existing group or join a live group call

Important: Child accounts can only join groups if at least one of their contacts is in that group.

  1. On your Android device, open the Google Meet app .
  2. At the bottom right, tap New.
  3. Under “Groups,” call a group or join a live group. If “Live” is under the group name, the call is live and you can join.
    • To call an existing group: Tap the group name or participants and then Start Camera.
    • To join a live group call: Tap the group name or participants and then Join Camera.
Rename a group, add members, reset a group link, or leave a group
  1. On your Android device, open the Google Meet app .
  2. At the bottom right, tap New.
  3. Under “Groups,” tap a group and then Group options .
  4. Choose an option and follow the on-screen instructions.
Suspicious groups
If you get a group invite that includes blocked accounts or people outside your contacts, Google Meet marks the group as suspicious. Google Meet won’t give you any information about group members you blocked.

You can join or decline the group. If you join, Google Meet won’t unblock people you blocked.
Remove a group member
  1. On your Android device, open the Google Meet app .
  2. At the bottom right, tap New.
  3. Under “Groups,” tap a group.
  4. Touch and hold the contact you want to remove.
  5. Tap Remove from group.

Tip: You can also block the group member. If the person you blocked clicks the original link to rejoin the group, they get a message that the group doesn’t exist. The group link refreshes for everyone else in the group. Learn about blocked numbers in group calls.

Make Google Meet calls from other apps

If your carrier has video calling and you and the person you call:

  • Have the same carrier: The call might use your carrier’s video service.
  • Have different carriers: The call uses Google Meet calling.
Call from the Phone app
To use Google Meet calling with the Phone app, make sure you have the latest version.
  1. Open the Phone app .
  2. Choose a contact.
  3. Tap History and then Video call Camera.

Tip: Video calls on Google Meet may not be available for every contact.

Call from the Contacts app
To use Google Meet calling with the Contacts app, make sure you have the latest version.
  1. Open the Contacts app .
  2. Open the contact's info card.
  3. Tap Video Camera.
Call from the Messages app
To use Google Meet calling with the Messages app, make sure you have the latest version.
  1. Open the Messages app Messages Logo Round.
  2. Open a conversation.
  3. At the top, tap Make a video call Camera.
Call from Google Assistant
Important: The Google Duo name hasn't been updated Google Meet yet on Google Assistant.
You can start a Google Meet video call when you say or enter:
  • "OK Google, Duo call [name]."
  • "OK Google, Video call [name]."

Fix problems with calls

Make sure you install the latest version of Google Meet

Troubleshoot if your device doesn't ring

Related resources

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