Close your Merchant Center account

You can close your Merchant Center account at any time.

When you close your Merchant Center account, you will immediately lose all access to the account, your products will be disapproved, and your Shopping ads and free product listings will stop showing.

This article explains how to close your account, what you should know before, and what will happen when your account is closed.

Before you close your Merchant Center account

When you close your account, your access to all data and transactions will be disabled. Before closing your account:

  • Download any product data, reports, or other assets you'd like to retain
  • Process or cancel any active transactions

How it works

An admin user will need to close the Merchant Center account. When this is done, users on the account will be notified via email. All users will lose access to the account immediately. Shopping ads and other Merchant Center features will be deactivated within 48 hours. Your products will be disapproved and your ads and free listings will stop showing.

Any other products you have linked to this account will no longer be linked.

Closing multi-client accounts

  • If you close a parent multi-client account, all sub-accounts will also be closed. Parent account users will be notified by email, but any sub-account users will not be notified.
  • To close only a sub-account within a multi-client account, use the delete functionality as you normally would on the Accounts page of the parent multi-client account.

Note: The instructions below apply only to parent multi-client accounts (MCAs). The option to close will not show for sub-accounts. If you are using a sub-account, you’ll need the MCA’s owner to close the account on your behalf.


  1. Sign in to your Merchant Center account.
  2. Click the tools icon Tools and setting menu icon [Gear], then select Account settings under “Settings”.
  3. Click Account settings.
  4. Select Close account.
  5. Review the disclaimer.
  6. Click Close account.

When you have closed the account, you will be redirected. Your products will be immediately disapproved, and your ads and free listings will stop showing.

You may create a new Merchant Center account at any time.

Related links

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue