One or more of your products uses a language that is different from the target language for the country in which you wish to show your product(s). People who are shopping on Google expect that they'll be able to read and understand the title and description of your products, as well as the content of your landing page in one of the supported languages for the target country.
In order to show your products on Google, you are required to submit your product data in a supported language for the target country for each feed and ensure that the feed and landing page language is the same. Learn more about supported languages
Instructions
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to view current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button
next to the filter button
, beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the “Issue” column, then click the download button
To view a list of up to 50 products with this particular issue:
- Find the issue under the “Issue” column, then click View examples in the “Affected items” column.
Step 2: Review your products and ensure a supported language is used
- Filter the downloaded report so that you only see products with:
"Issue title" = Incorrect language - Check your submitted product data for those products (using the ID).
Step 3: Resubmit your product data
- After you’ve updated your product data, resubmit it using one of these methods:
- Next, check that you’ve fixed the issue by making sure it’s no longer listed on the Diagnostics page.
Keep in mind: It may take some time for your change to be reflected on the Diagnostics page.