Generic images

What's the problem?

Some of your items have generic images. The images provided must correctly depict the product and not be generic or placeholder images, unless your product falls into certain product categories. Examples of generic images that are not allowed include images that are logos or use the text "No image available". Items with generic images will remain disapproved and will not show on Google Shopping until you have updated the images. Learn more about submitting images for your products.

Why should you fix this?

Since it is harder for people to quickly identify your items when the image does not accurately portray the product, we disapprove items with incorrect images.

How can you fix this?

A list of items that are currently disapproved can be found in the downloadable report on the Diagnostics tab. Please review and update these items with appropriate image links. The quickest way to update your images is to change the URL provided by the 'image link' attribute to point to the correct product image; keeping the URL the same and serving different content will lead to a longer time before your items are updated, as we only fetch images every couple of weeks. You can force a faster fetch of the image by changing the image URL provided by the 'image link' attribute.

Disapproved items will show up on Shopping ads again after you have uploaded a revised feed with correct image links and we have verified the accuracy of the new images. This may take up to 7 days if the image links are changed.

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