For one or more of your products, the pause [pause]
attribute you have placed on the product to prevent it from showing on certain Shopping destinations has expired. It will take longer to reactivate the product after removing the pause [pause]
attribute.
Note: Pauses set using the pause [pause]
attribute are considered expired if it's been more than 2 weeks since the date of the pause.
Instructions
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to view current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button next to the filter button , beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the “Issue” column, then click the download button at the end of the row.
To view a list of up to 50 products with this particular issue:
- Find the issue under the “Issue” column, then click View examples in the “Affected items” column.
Step 2: Remove the pause [pause]
attribute
- Filter the downloaded report so that you only see products with:
“Issue title” = Product pause expired - Remove the pause
[pause]
attribute to unpause the product.- After removing the pause
[pause]
attribute, it will take one or more days before your product starts showing again in Shopping ads.
- After removing the pause
Step 3: Resubmit your product data
- After you’ve updated your product data, resubmit it using one of these methods:
- Next, check that you’ve fixed the issue by making sure it’s no longer listed on the Diagnostics page.
Keep in mind: It may take some time for your change to be reflected on the Diagnostics page.