Review your properties or list of hotels

The hotel list page shows your complete list of hotels as well as errors from matching your feed data with Google's canonical list of hotels from Google Maps. Use it to help you fix issues with missing, incorrect, or incomplete data. If the information from your feed data doesn’t match Google Maps, you’ll have to access the matching report to fix issues. Learn more about how to manually fix issues with your feed data

To use hotel list:

  1. Log in to your Hotel Center account.
  2. Click Properties to view your hotel list.

When you upload your hotel list, your data will be analyzed and Google will try to match your hotel information with Google Maps. The console will show you a summary of the information and a table with your hotel list.

Summary

The summary shows the total number of properties and the number of properties that match the information from Google Maps. It will also show:

  • The number of properties that overlap on the map
  • The number of properties that have data issues
  • The date and time when the hotel list was most recently updated

To fix match errors, click "Fix map issues". This will take you back to the matching report.

Hotel list table

The hotel list table is displayed under “Summary” and contains all your hotel information. The table is divided into 4 tabs for easy navigation.

All Hotels

This tab shows your complete and most recently uploaded list of hotels.

Column name Description
Hotel ID The unique identifier for the hotel property
Name The name of the hotel property

Name on Google

The name of the hotel property as it appears on Google
Price coverage The percent of cached prices available for a 330x30 booking window
Match status This is the current status of your hotel and whether it’s successfully matched to an existing hotel location on Google Maps or not. An unmatched hotel can be resolved using the manual match feature.
Manual fix status The current status of your manual match submission
Data issues Any issues related to inconsistencies or missing information when compared to Google’s canonical list of hotel information
Location The hotel country location
Live on Google This determines if the property can appear in Google ads listings and free booking links, independent of Google Ads bids, hotel rates, and room availability.
Ready to show This indicates if a listing is ready to be shown. A listing may not be shown if it's still processing or if it has critical data issues.

Recent changes

This tab shows the hotel information that was most recently updated. It includes properties that were added or removed and any recent changes in matched status.

Data issues

This tab shows any properties that contain errors or properties that don't match with Google Maps information. Fix any data issues to keep your hotel information up to date. Learn more about our manual match feature

Suspended hotels

This tab shows any properties that have violated Google Hotel Ads policies. These properties aren't shown on Google. Address the suspension reason and submit requests for your properties to be re-evaluated. Learn more about how to handle Price Accuracy violations

Column name Description
Hotel ID The unique identifier for the hotel property
Name The name of the hotel property
Price issues The reasons behind pricing-related violations
Suspended on The date of suspension
Action Request a re-evaluation for:
  • Price issues
  • Incorrect base rates
  • Incorrect or missing taxes
  • Incorrect or missing fees
  • Not a hotel or indoor lodging business
  • Other
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