Review your properties

The Properties page shows your complete list of properties and errors from matching your feed data with Google's canonical list of properties from Google Maps. Use it to help fix issues with missing, incorrect, or incomplete data. If the information from your feed data doesn’t match Google Maps, you’ll have to access the matching report to fix issues. Learn how to Resolve property matching issues.

To use Properties page:

  1. In your Hotel Center account, click Properties from the left navigation panel.
  2. A page containing a list of your properties will appear.

When you upload your properties, your data will be analyzed and Google will try to match your property information with Google Maps. The console will show you a summary of the information and a table with your properties.

On this page


Summary

The summary shows the total number of properties and the number of properties that match the information from Google Maps. It will also show:

  • The number of properties that overlap on the map
  • The number of properties that have data issues
  • The number of properties that are suspended
  • The date and time when the property list was most recently updated

To fix match errors, click Fix map issues. This will take you back to the matching report.

Properties table

The property list table is displayed under “Summary” and contains all the information about your properties. The table is divided into 4 tabs for easy navigation.

All properties tab

This tab shows your complete and most recently uploaded list of properties.

Column name Description
ID* The unique identifier for the property.
Brand The brand associated with the property as defined in your Hotel List Feed.
Alternate ID An alternate property identifier that partners may use for their properties as defined in your Hotel List Feed.
Name* The name of the property as defined in your Hotel List Feed.

Name on Google

The name of the property as it appears on Google.
Price coverage* The percent of cached prices available for a 330x30 booking window.
Match status* This is the current status of your hotel and whether it’s successfully matched to an existing hotel location on Google Maps. An unmatched hotel can be resolved by following the steps in Resolve property matching issues.
Manual fix status The current status of your manual match submission.
Match issues* The issues with a property that are preventing it from being matched.
Data issues

Any issues related to problems with the information partners provide in their feed. Data issues aren't directly associated with any matching efforts, and are simply a reflection of the data quality being provided.

Location* The country location of the property.
Live on Google* This determines if the property can appear in Google ads listings and free booking links, independent of Google Ads bids, property rates, and room availability.
Property details URL* This links to the property's instance in the Google Travel page.

*These are the default columns on the “All properties” table. You can manage columns by clicking the 3 dot icon at the top right corner of the table.


Recent changes tab

This tab shows the information that was most recently updated. It includes properties that were added or removed and any recent changes in matched status.


Data issues tab

This tab shows any properties with data issues that don't match to a Google Maps location. Fix any data issues to keep your property information up-to-date. Learn more About troubleshooting property mismatch issues.

**Data issues for properties take a lower priority than match issues. Only properties that have a match issue of type “No Google Maps location found for your property” should be resolved by looking at data issues.


Suspended properties tab

This tab shows any properties that have violated Google's price requirements. These properties aren't shown on Google. Address the suspension reason and submit requests for your properties to be re-evaluated. Learn more about Partner-reported price issue.

Column name Description
ID The unique identifier for the property
Name The name of the property
Price issues The reasons behind pricing-related violations
Suspended on The date of suspension
Action Request a re-evaluation for:
  • Price issues
  • Incorrect base rates
  • Incorrect or missing taxes
  • Incorrect or missing fees
  • Not a property or indoor lodging business
  • Other

Note: Requesting a re-evaluation isn’t necessary for properties suspended due to consistently inaccurate prices. These properties are periodically validated and removed from the suspension list after the prices are fixed.

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