Turn notifications on or off

You can get notified when someone starts a conversation with you in Hangouts Chat. If you create, respond to, or are @mentioned in a conversation, you automatically get notifications but can turn them off later. You can also customize notifications by device and get an email if you haven't read a message in 12 hours.

Note: Notifications Notifications won't show in the navigation bar.

For messages

  1. Open Chat.
  2. At the top right, click Settings Settings and then Settings.
  3. Under Web and desktop, click the Down arrow Down Arrow and select what you want notifications for:
    • All Messages—Get a notification for all direct messages and all messages in rooms.
    • New threads, threads I’m following and direct messages—Get a notification for all direct messages, the first message of every new thread, and all threads you’re following.
    • Threads I’m following and direct messages—Get a notification for all direct messages and threads you’re following.
    • Only @mentions and direct messages—Get a notification for direct messages and @mentions in Rooms.
    • Off—Turn off all notifications.
  4. (Optional) To hear a sound, check the Play sounds for incoming push notifications box.
  5. Under Mobile, click the Down arrow Down Arrow and select what you want notifications for.

For email notifications

If you haven't read a conversation in 12 hours, you can get notified by email.

  1. Open Chat.
  2. At the top right, click Settings Settings and then Settings.
  3. Under Email, click the Down arrow Down Arrow and select what you want an email notification for:
    • Only @mentions and direct messages—Get a notification for @mentions in rooms and direct messages.
    • Off—Get no notifications.

Email notifications are not sent for @all mentions.

For a specific room or conversation

  1. Open Chat.
  2. Select the name of the person or room.
  3. At the top, next to the name of the person or room, click the Down arrow Down Arrow.
  4. Click Turn off notifications or Turn on notifications.

For a specific thread in a room

When you follow a thread, the number of new messages appears next to the person or room. You automatically follow threads you start, reply to, or are @mentioned in.

  1. Open Chat.
  2. Select the room.
  3. Point to the thread, and in the top right, click Follow.
    To stop following the thread, click Following.
  4. (Optional) To get notifications for threads you're following:
    1. Click Settings Settings and then Settings.
    2. Select the Web and desktop options for threads.

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