Turn Chat notifications on or off

You can get notified when someone sends you a message in Google Chat. If you create, respond to, or are @mentioned in a message or room, you automatically get notifications but can turn them off. You can also customize notifications by device, conversation or room, or get an email reminder if you haven't read a message in 12 hours.

Notifications appear either on the device you’re actively using or your most recently used device. Clicking a notification makes that device active. If you aren’t active in Chat anywhere after a few seconds, notifications appear on all devices where you’re signed in to your Google Account. 

For messages in Chat

  1. Open Chat.
  2. At the top right, click Settings ""and thenSettings.
  3. Under Desktop, click the Down arrow "" and choose an option:
    • All Messages—Get a notification for all direct messages and all messages in rooms.
    • New threads, threads I’m following and direct messages—Get a notification for all direct messages, the first message of every new thread, and all threads you’re following.
    • Threads I’m following and direct messages—Get a notification for all direct messages and threads you’re following.
    • Only @mentions and direct messages—Get a notification for direct messages and @mentions in Rooms.
    • Off—Turn off all notifications.
  4. (Optional) To hear a sound for incoming notifications, check the Play notification sounds box.
  5. (Optional) To set mobile notifications, under Mobile, click the Down arrow "" and choose an option.
  6. (Optional) To turn email notifications for unread messages on or off, under Email, select Only @mentions & direct messages or Off.

    Email reminders apply to messages that you haven't read after 12 hours. They are not sent for @mentions.

For Chat messages in Gmail

  1. Open Gmail.
  2. At the top right, click Settings ""and thenSee all settings.
  3. At the top, click Chat and Meetand thenManage chat settings.
  4. Under Desktop, click the Down arrow "" and choose an option:
    • All Messages—Get a notification for all direct messages and all messages in rooms.
    • New threads, threads I’m following and direct messages—Get a notification for all direct messages, the first message of every new thread, and all threads you’re following.
    • Threads I’m following and direct messages—Get a notification for all direct messages and threads you’re following.
    • Only @mentions and direct messages—Get a notification for direct messages and @mentions in Rooms.
    • Off—Turn off all notifications.
  5. (Optional) To hear a sound for incoming chat notifications, check the Play notification sounds box.
  6. (Optional) To receive incoming messages as pop-up windows in Gmail, check the Open chat pop-ups for new messages box.
  7. (Optional) To turn email notifications for unread messages on or off, under Email, select Only @mentions & direct messages or Off.

    Email reminders apply to messages that you haven't read after 12 hours. They are not sent for @mentions.

For a specific room or conversation

  1. Sign in to Chat or Gmail.
  2. Select the name of the person or room.
  3. At the top, next to the name of the person or room, click the Down arrow ""and thenTurn off notifications or Turn on notifications.

For a specific thread in a room

When you follow a thread, the number of new messages appears next to the person or room. You automatically follow threads you start, reply to, or are @mentioned in.

  1. Sign in to Chat or Gmail.
  2. Select the room.
  3. Point to the thread, and at the top right, click Follow.
  4. (Optional) To stop getting notifications about the thread, next to the thread, click Following.

Where notifications appear 

When the Chat standalone app is open, notifications will only appear in that app. Notifications will not show up in chat.google.com, the Chat desktop app, or Chat in Gmail.

A message will say "You're receiving Chat notifications here" while the Chat app is open. Learn more about the Chat standalone app. 

Related topics


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
Was this helpful?
How can we improve it?