Turn Google Chat notifications on or off

Notifications appear on the devices you used most recently. If you’re not active in Chat, notifications appear on all devices signed in to your Google Account. 

You automatically get notifications when you:

  • Create or respond to a message.
  • Are @mentioned in a message or room.

You can turn off automatic notifications, or customize your notifications by:

  • Device
  • Conversation
  • Room
  • Thread

You can customize if you want to get email reminders for messages you haven't read in over 12 hours.

Customize notifications in Chat
  1. Open chat.google.com or the Chat standalone desktop app.
  2. In the top right, click Settings Settings and then Settings.
  3. To turn on notifications for Chat messages, under "Desktop notifications," check the box next to "Allow chat notifications."
  4. Optional: To play a sound for incoming chat notifications, check the box next to Play notification sounds.
  5. Optional: To turn email notifications for unread messages on or off, under Email notifications, select Only @mentions & direct messages or Off.
Customize notifications in Gmail
  1. Open Gmail.
  2. At the top right, click Settings Settings and then See all settings.
  3. At the top, click Chat and Meet and then Manage chat settings.
  4. Under "Desktop notifications", check the Allow chat notifications box to turn on notifications for chat messages. 
  5. Optional: The first time you turn on notifications, you'll need to give Google permission to send you notifications.
  6. Optional: To hear a sound for incoming chat notifications, check the Play notification sounds box.
  7. Optional: To get chat notifications in a pop-up window in Gmail, check the Open chat pop-ups for new messages box.
  8. Optional: To turn email notifications for unread messages on or off, under Email, select Only @mentions & direct messages or Off. Email reminders apply to messages that you haven't read after 12 hours. They are not sent for @all mentions.

Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Customize notifications in a specific room or group conversation
  1. Go to Google Chat or your Gmail account.
  2. Select the conversation participants or room name.
  3. At the top, next to the conversation participants or room name, click the Down arrow Down arrow or More options Moreand then Notifications.
  4. Choose an option:
    • Notify always: Get push notifications and a notification dot for all new messages.
    • Notify less: Get push notifications and a notification dot when you’re @mentioned; a thread you follow gets a new message; or if someone in the conversation uses “@all.” 
      • For Rooms with threads: To receive a notification when someone starts a new thread, check the box next to “Also notify for the first message of new threads.” 
    • Notifications off: You won’t get any push notifications, but @mentions & @all will continue to get a notification dot.

Tip: Even if you turn off notifications, you'll still get a red notification dot for @mentions and direct messages. 

Customize notifications for a specific 1:1 message 

  1. Go to Google Chat or your Gmail account.
  2. On the left menu, click on the person's name to open the conversation.
  3. In the window that appears, click More options More and then Turn off notifications or Turn on notifications.
Customize notifications for a specific thread in a room

When you follow a thread, the number of new messages appears next to the message or room. You automatically follow threads you start, reply to, or are @mentioned in.

Important: This option is only available if you have selected the "Notify less" notification setting.

  1. Go to Google Chat or your Gmail account.
  2. Open a conversation or room.
  3.  Point to the thread.
  4. At the top right, click Follow.

Tips: 

  • To unfollow a thread and stop notifications, next to the thread, click Following.
  • Even if you turn off notifications, you still get a red notification dot for @mentions and direct messages.

Where notifications appear 

When the Chat mobile app is open, notifications appear there. Notifications don’t appear:

While the Chat app is open, the message "You're receiving Chat notifications here" appears. Learn more about the Chat standalone app.

Related topics


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