Classic Hangouts will be replaced by Google Chat. Learn about the switch from classic Hangouts to Google Chat.

I’m not getting Google Chat notifications

If you don’t get notifications, check your Google Chat notification settings. Learn how to turn Google Chat notifications on or off.

Make sure notifications are turned on for the device and browser you use with Google Chat.

  • Check if notifications are turned on for your computer's operating system (OS).
  • If you use the iOS or Android Google Chat app, check the notification settings on your mobile device.
  • Check if notifications are turned on for your internet browser.

Check Google Chat notification settings

  1. Open Google Chat.
  2. At the top right, click Settings "" and then Settings.
  3. To turn on notifications for Google Chat messages, under "Desktop notifications," check the box next to "Allow chat notifications."

Optional: To turn email notifications for unread messages on or off, under “Email notifications,” select Only @mentions & direct messages or Off.

Tip: Make sure you don't mute your notifications.

Check browser notification settings

Allow Google Chat notifications in Chrome

  1. On your computer, open Chrome.
  2. At the top right, click Customize and control Google Chrome More and then Settings.
  3. Under "Privacy and security," click Site settings.
  4. Click Notifications.
  5. Select the Chat and Mail entries. Make sure “Notification permissions” is set to “Allow” for each.

Tip: You can add Google Chat and Mail entries if they’re not listed:

Learn how to change site permissions.

Allow Google Chat notifications in other browsers

Each browser requires different steps to turn on notifications. For more info, go to the online help for your browser.

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