If you have issues with Google One payments, try these solutions. You can also update your Google One payment methods.
Change the card you use
You can edit the credit card you use for your Google One membership. If you want to change how much you pay, change your storage plan.
If you signed up via the Play Store
- On your Android phone or tablet, open the Google One app .
- At the top, tap Settings.
- Tap Change payment method.
- Tap Google One Update.
- Select an option.
- Follow the steps on the screen.
If you signed up via iTunes
If you signed up for Google One via iTunes on an iOS device, and later you switched to using Android devices, you can't adjust your membership or change your payment method in the app. To update your account and other info, use iTunes on another device.
Get help buying a Google One subscription
If you had difficulty signing up for Google One for the first time, you can ask a Google Expert to help you.
If you see errors when you make transactions, try the troubleshooting steps below.
If you’re having problems paying for Google products or you’re seeing an error message, learn how to fix payment issues.
The family manager can see all the purchases made using the family payment method. Learn how to see your family's purchases.
The Google One plan manager can be a different person than your family manager. If so, the Google One plan manager can't see purchases made using the family payment method.