Set up Google Wifi

Let's get you set up with your new Google Wifi mesh Wi-Fi system. You can also set up OnHub devices using these instructions.

Note: To set up Google Nest Wifi devices with an existing Google Wifi network, follow the instructions for how to use Google Wifi with Google Nest Wifi. OnHub is not compatible with Nest Wifi.

To get started, you'll need:

  • Google Wifi point(s)
  • A Google Account
  • One of the following mobile devices:
    • An Android phone running Android 6.0 or later
    • An Android tablet running Android 6.0 or later
    • An iPhone or iPad with iOS 12.0 or later
  • The latest version of the Google Home app available on Android or iOS or the Google Wifi app
  • Internet service
  • Modem (not provided)
  • Ethernet cable for the primary Wifi point (provided)
  • Power adapter for each Wifi point (provided)

Important: We strongly recommend purchasing Google Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device(s) to a different country and Google will be unable to offer support. If you're setting up a mesh network, we recommend purchasing all of your Wifi points in the same country.

Set up your Google Wifi primary Wifi point

Before you set up your first Google Wifi point (primary Wifi point), make sure your modem is working and connected to the Internet.

  1. Download the Google Home app for Android or iOS.
  2. If this is your first time using the Google Home app, set up a home.
  3. Choose a location for your primary Wifi point. 
    • You can use any Google Wifi point as a primary Wifi point. 
    • Your primary Wifi point will need to be connected to a working modem that is connected to the Internet.
    • For the strongest signal, place your primary Wifi point at eye level, in plain view, like on a shelf or TV stand.
    • Learn more about where to place your Google Wifi devices.
  4. Connect the Ethernet cable to your Google Wifi point’s WAN port . Then, connect the other end to your modem.
  5. Plug your primary Wifi point into an electrical outlet.
  6. Wait 90 seconds for the light to slowly pulse blue. This indicates that it is ready to be set up in the Google Home app.
  7. On your phone or tablet, open the Google Home app Google Home app
  8. Tap Add device or service   Set up device
  9. Under "New devices," tap Set up new devices in your home.
  10. Choose a home.
  11. The app should find your Google Wifi device. Tap Yes to continue. If you have multiple devices available for setup, select your primary Wifi point.
  12. Scan the QR code on the bottom of your device. 
    • Hold your phone about 5 inches (12 cm) away to scan. Learn more tips for scanning QR codes.
    • If you’re unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  13. Select a room for your router or create a new one.
  14. Give your Wi-Fi network a name and a secure password.
  15. Continue through the app to complete setup.
  16. The router will now create your Wi-Fi network. This may take a few minutes.
  17. If you'd like to add another Wifi device, tap Yes in the app to continue or follow the steps below to add a point at a later time.

Add an additional point

Google Wifi and Google Nest Wifi devices can be added to the network you've created with your primary Wifi point. All additional Wifi devices added are considered points in the mesh network. Once you've decided where to place your point and plugged it in, use the Google Home app for setup.

  1. Open the Google Home app Google Home app
  2. Tap Add device or service   Set up device
  3. Under "New devices," tap Set up new devices in your home.
  4. If prompted, choose a home.
  5. It should find your Wifi device. Tap Yes to continue. If you have multiple devices available for set up, select the device you would like to set up as a point  Next.
  6. Scan the QR code on the bottom of your device.
    • Hold your phone about 5 inches (12 cm) away to scan. More tips for scanning QR codes.
    • If you're unable to scan the QR code, tap Continue without scanning, then enter the setup key on the bottom of your device.
  7. Your point will now connect. For Nest Wifi points, when you hear a sound from your speaker, tap Yes
  8. Follow the in-app instructions to finish setup.
  9. If you’d like to add another point, tap Yes in the app when prompted or repeat these steps at a later time for additional points.
  10. Once you've added all of your Wifi devices, the app will perform a mesh test to confirm everything is working.

Troubleshooting setup

If setup didn't work, try the following steps:

  1. Unplug your modem, router, and point, and plug them back in.
  2. Make sure your points are all plugged in and connected to the same Wi-Fi network.
  3. Factory reset your point.
  4. Contact support.

Google Wifi app instructions

Google Wifi can be set up in the Google Home app or in the Google Wifi app. We now recommend setting up in the Google Home app for an improved experience using the instructions above. 

If you have an existing Google Wifi network you can migrate your network to the Google Home app.

Before you set up your first Google Wifi point (primary Wifi point), make sure your modem is working and connected to the Internet.

  1. Choose a location for your primary Wifi point. 
    • You can use any Google Wifi point as a primary Wifi point. 
    • Your primary Wifi point will need to be connected to a working modem that is connected to the Internet.
    • For the strongest signal, place your primary Wifi point at eye level, in plain view, like on a shelf or TV stand.
    • Learn more about where to place your Google Wifi devices.
  2. Connect the provided Ethernet cable to the WAN port  of your Google Wifi point. Then connect the other end to your modem.
  3. Plug your Google Wifi point into an electrical outlet. The light will slowly flash blue to indicate that it’s powered on and ready for setup.
  4. Download the Google Wifi app on your Android or iOS mobile device. Note: The app is only compatible with Android 4 or later or iOS 10 or later.
  5. Open the Google Wifi app .
  6. Review the Terms of Service and Privacy Policy. If you want to opt out of sharing usage stats and crash reports, turn off Help us improve Google Wifi by sharing anonymous usage stats and crash reports from your network.
  7. Tap Get started.
  8. If prompted, sign in to your Google Account.
  9. The app will automatically find your Wifi point. Tap Scan Code. Point your phone's camera at the QR code on the base of your Wifi point. This will automatically connect your phone to your Google Wifi point. Note: If the QR code is missing or you’re unable to scan it, you can find and enter the code manually.  
  10. Select the location of your Google Wifi point, then tap Next. This label will help you identify it later. You can also make a custom label.
  11. Create a name for your Wi-Fi network  tap Next.
  12. Create a password  tap Create.
  13. Tap Turn On to turn on cloud services. This lets Google collect, store, and analyze data about your network and devices to provide peak performance, real-time network insights and help when you need it. To turn cloud services off, tap No, thanks. Note: You won't be able to use some features like Family Wifi and network monitoring with cloud services turned off. Learn more about cloud services.
  14. If you have more Google Wifi points, select how many more you need to set up, and tap NextLearn more about the best place to put your Wifi points. If you don't have any more Google Wifi points, tap None. All done!
  15. If adding more points, hold your phone close to your Google Wifi point and tap Add Wifi point.
  16. Once added, tap Test Now to check the strength of its Wi-Fi connection and to determine if it can be moved to a better location.
  17. There will be an overview of your Wi-Fi network and all of the Wifi points you’ve set up, tap Next.

After your Google Wifi points are set up, the app will download and install the Google Wifi software, which includes the latest features and security measures. This can take up to 10 minutes. Your Wifi points will restart and your Wi-Fi network will be down until the Wifi points fully turn on, when the light is solid teal.

You’re done! Congrats on setting up Google Wifi! Now check out what you can do with it.

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