Set up your Wi-Fi network: Nest Wifi Pro, Nest Wifi, or Google Wifi

Set up your Nest Wifi Pro, Nest Wifi, or Google Wifi mesh Wi-Fi system to expand Wi-Fi coverage throughout your home.

If you want to set up a different Nest product like a thermostat, speaker, or camera, follow Set up Google devices in the Google Home or Nest app.

Nest Wifi Pro (Wi-Fi 6E) can't be combined with Nest Wifi routers or points or Google Wifi points (Wi-Fi 5) in a mesh network.

Before you set up your Wi-Fi network

If the Wifi device you want to set up has previously been set up, factory reset your device before you add it to a new network.

Check your Wifi device model

For new Wifi device(s): Check the model on the original box. You can also find it in your Order history, if you bought the device from the Google Store. Learn more ways to identify your Wifi device. 

For existing Wifi device(s): Follow the steps below to check what Wifi device model you need help with:

If your device is currently set up in the Home app, you can use the app to determine what routers and points you’ve set up.

1. Open the Home app .
2. Tap Favorites   Wifi   Point(s).
3. Check the images shown to confirm what Wifi device you have.

•  Nest Wifi Pro (router)
•  Nest Wifi router
• Nest Wifi point
• Google Wifi point

Learn more ways to identify your Wifi device.

Check that you have everything you need before you get started

• At least one Wi-Fi router from Google Nest:
  • Nest Wifi Pro router
  • Nest Wifi router
  • Google Wifi point
• An Ethernet cable for your router and power adapter for each Wifi device (provided)
• A Google Account
• A compatible mobile device, tablet, or iPad 
• A working modem that’s connected to the internet.
• The latest version of the Google Home app , available on Android or iOS 
• If this is your first time using the Home app, set up a home.

• Some Internet Service Providers (ISPs) use VLAN tagging. Learn how to set up your network with an ISP that uses VLAN tagging.

• To temporarily disable your phone’s VPN in your phone’s settings, if you have a VPN (iOS only)

Additional things to know:

• If you're replacing a Nest Wifi or Google Wifi network with Nest Wifi Pro routers, follow Replace existing Nest Wifi or Google Wifi with Nest Wifi Pro to make sure all your settings are transferred correctly.
• To keep all your home devices connected, we suggest reusing the same network name (SSID) and password as your old router.
• Nest Wifi Pro (Wi-Fi 6E) can't be combined with Nest Wifi routers or points or Google Wifi points (Wi-Fi 5) in a mesh network.
• The Nest Wifi point can only be used as a wireless point in your mesh network to extend coverage. It can’t be used as a router to set up your network. Set up a Nest Wifi router or Google Wifi point before adding any Nest Wifi points.
• It's strongly recommended you purchase your Wifi device(s) from the country where you'll be using it. Since wireless regulations vary by country, you might experience compatibility issues if you move your Wifi device(s) to a different country, and Google will be unable to offer support. If you're setting up a mesh network, it's recommended you purchase all of your Wifi devices in the same country.

Set up your Wi-Fi network

Find your Wifi device model, then follow the steps to set up your Wi-Fi network:

Set up your Nest Wifi Pro, Nest Wifi, or Google Wifi network

Set up Google Nest Wifi Pro

1.  Choose a location for your Wifi device.
   • Your router will need to be connected to a working modem that’s connected to the internet.
   • For the strongest signal, place your Wifi device at eye level, in plain view, like on a shelf or TV stand.
   • Learn more about where to place your Wifi devices.
2. Connect the Ethernet cable to your Nest Wifi Pro router's WAN port . Then, connect the other end of the cable to your modem.
3. Plug your Wifi router into a wall outlet.
4. Wait for the light to slowly pulse blue (Nest Wifi Pro or Google Wifi), or white (Nest Wifi). This indicates your Wifi device is ready to be set up in the Home app . This can take about a minute for Nest Wifi Pro and Nest Wifi, and 90 seconds for the Google Wifi router. 
   If your Wifi device doesn't show a slow pulsing blue or white light, perform a factory reset.

5. On your phone or tablet, open the Google Home app .
6. Tap Devices Add Google Nest or partner device .
7. The app will identify the Wifi device you’ve to set up or provide a list of available devices to select from. If your device isn’t listed, refer to Google Home app can't find Wifi devices for help.
8. Give your Wi-Fi network a name and secure password. To keep all your home devices connected, we suggest reusing the same network name (SSID) and password as your old router.
9. Continue through the Home app  to complete setup. Your network will be created. This might take a few minutes.
10. To add another Wifi device to your network, tap Yes in the app to continue or come back to this article and follow the steps to add mesh points to your network at a later time.

Add mesh points to your network

You can add additional Wifi devices as points to the network you've created to expand your home’s Wi-Fi coverage. Wifi devices that are added, including the Nest Wifi Pro and Nest Wifi routers, are considered “points” in the mesh network.

If the Wifi device you want to set up has previously been set up, perform a factory reset for that device before you add it to a network.

Check if your Wifi routers or points are compatible with your router

What Wifi device(s) do I have?

Nest Wifi Pro (Wi-Fi 6)

Nest Wifi Pro routers can only be combined with other Nest Wifi Pro routers. 

Nest Wifi and Google Wifi (Wi-Fi 5)

Any of the following can be used as additional points for your Nest Wifi or Google Wifi network:

• Nest Wifi router

• Nest Wifi point
• Google Wifi

Nest Wifi Pro can’t be added to this network. If you want to use Nest Wifi Pro, you’ll need to replace your network with only Nest Wifi Pro routers.

Add points

To add additional points to your network, repeat the setup steps above using the Home app . Your remaining Wifi devices don't need to be wired with Ethernet cables. However, they should be placed no more than one to 2 rooms away from another Wifi device. Learn more about where to place your Wifi devices.

Note: If you have an iOS device, to be able to use Thread, make sure to grant Google Home app permission to access your network.

Troubleshooting setup

If you’re experiencing problems during setup, make sure to:

• Check that all Wifi devices are plugged in and connected to the same Wi-Fi network
• Move the connected device closer to your Wifi router or point
• Check the light on your Wifi device(s). It shows the status of your device.

Try these troubleshooting steps to solve the problem:

Restart your Wifi device(s)

Restarting your router or points can fix some common issues.

Restart your entire network with the Google Home app

1. Open the Google Home app .
2. Tap Favorites   Wifi   Network settings   Restart entire network.

Restart your Wifi device with the power cable

1. Unplug the power cable from your Wifi device.
2. Wait 10-20 seconds for it to fully power off.
3. Plug the power cable back into your Wifi device.
4. Wait 1 to 2 minutes for it to fully power on.

Reinstall the Google Home app

1. Delete the Home app  on iOS or Android devices.
2. Download the latest version of the Home app on iOS or Android .  

Forget nearby networks

You can try to remove other saved networks on your phone or tablet. To do this, check the following articles:

• For iOS devices: How to forget a Wi-Fi network on iPhone, iPad, or Mac
• For Android devices: Connect to Wi-Fi networks on your Android device

Factory reset your Wifi device(s)

Manual factory reset: Factory reset button on your device

Depending on your device, the factory reset button is a circle etched into the bottom or a button on the back of the device.

1. Press and hold the factory reset button for 10 seconds. The light will flash orange, then turn solid blue. When the light is solid blue, release the button.
2. The reset process will start, which can take up to 10 minutes. Don't unplug the power cord during this process.
3. When the factory reset is complete, the LED light will change from solid blue to pulsing blue or slowly pulsing white to indicate it's ready for setup.

For more information, check Factory reset your Wifi device.

 Fix common setup issues

• Devices immediately disconnected after Nest Wifi or Google Wifi setup
• Device can't connect to my Nest Wifi or Google Wifi network
• Wifi router or point doesn't show up in the Google Home app for setup
• Google Nest Wifi device or Google Wifi point doesn't have QR code

Related articles

• Set up Google devices in the Google Home or Nest app
• Troubleshoot setup with iOS
• Factory reset your Wifi device
• Mesh test guide: Improve your network performance
• Wifi device light meanings: Understanding LED indicators
• Where to place your Wifi devices
• Hardwire Nest Wifi Pro, Nest Wifi, or Google Wifi with Ethernet
• Set up a network that uses VLAN tagging