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To get the most out of Google Home, choose your language in the dropdown at the bottom of the page. Need help? If you're in the US, call 1-855-971-9121 and speak to a Google Home support specialist. If you're in the UK, call 0800 026 1217​.

Set up payments for Google Assistant on Google Home

Set up payment information and addresses for your packages and other purchases. Payment functionality is only available in the US. 

Step 1: Set up payments

To start using payments with your Google Assistant on Google Home, you must set up your payment preferences. Important: These payment settings affect the Google Assistant on Google Home and Pixel. Settings for other Google products, like Google Play, Google Express, or YouTube, aren't affected.

Set up payments
  1. Open the Google Home app .
  2. In the top left corner of the Home screen, tap Menu .
  3. Verify that the Google Account that is listed is the one linked to Google Home. To switch accounts, tap the triangle next to the account name.
  4. Tap More settings.
  5. Scroll down to find the section labeled "Google Account settings."
  6. Tap Payments and thenGET STARTED.
  7. Read the Terms of Service. Scroll down and tap ACCEPT. 
  8. Choose your default payment method:
    1. If you have already added a payment method for another Google service, for example Google Play, you can choose that payment method. Tap NEXT.
    2. If you need to add a payment method, tap Add credit or debit card.
      1. Enter the card information, billing name, billing street address, and phone number. Review the card details and tap SAVE.  ​
      2. This new payment method is now selected as your default payment method. Tap NEXT. 
  9. Choose your delivery address:
    1. If you have already added a delivery address for another Google service, you can choose that delivery address. Tap NEXT.
    2. If you need to add an address, tap Add new address. 
      1. Enter name, delivery address, and phone number. Tap SAVE.  ​
  10. Select which Google Home(s) can make payments. Note: This screen only appears if you have successfully set up Google Home(s):
    1. You'll see a list of all Google Homes that are successfully set up.
    2. Next to each Google Home, you'll see a toggle that controls the Personal results for that particular device. Remember, Personal results controls whether a specific Google Home can use your personal information, including payments and other things like email, calendar, and flights. 
    3. To allow Google Home to use your personal information, slide the slider next to that device to the right . Tap DONE. 
    4. To prevent Google Home from using your personal information, slide the slider next to that device to the left  . Tap DONE.
    5. Important:  If you turn off Personal results because you don't want your Assistant to help with payments, it won’t be able to help with other personal information like flights, shopping lists, calendars, etc. However, if you turn OFF payments and keep Personal results ON, your Assistant can still help other personal information, like calendar and flight info.  

Step 2: Change payment settings

You can adjust your payments settings or turn off payments from the Google Home app.  Change default payment method
  1. Open the Google Home app .
  2. In the top left corner of the Home screen, tap Menu .
  3. Verify that the Google Account that is listed is the one you used to set up Google Home. To switch accounts, tap the triangle to the right of the account name.
  4. Tap More settings.
  5. Scroll down to find the section labeled "Google Account settings."
  6. Tap Payments and thenPayment method.
  7. Choose a different payment method or tap Add credit or debit card to add a payment method. 
  8. This card will now be used as your default payment method. 
Change default delivery address
  1. Open the Google Home app .
  2. In the top left corner of the Home screen, tap Menu .
  3. Verify that the Google Account that is listed is the one you used to set up Google Home. To switch accounts, tap the triangle to the right of the account name.
  4. Tap More settings.
  5. Scroll down to find the section labeled "Google Account settings."
  6. Tap Payments and thenDelivery address.
  7. Choose a different delivery address or tap Add new address to add an address. 
  8. This address will now be used as your default delivery address. 

Turn off payments

Turn off payments

Turn off payments for all of Google Assistant on all devices

  1. Open the Google Home app .
  2. In the top left corner of the Home screen, tap Menu .
  3. Verify that the Google Account that is listed is the one you used to set up Google Home. Here's how to check which Google Account was used to set up Google Home. To switch accounts, click the triangle to the right of the account name and email address.
  4. Tap More settings.
  5. Scroll down to find the section labeled "Google Account settings."
  6. Tap Payments and then slide the slider next to “Pay through your Assistant” to the left . You'll no longer be able to use payments with your Google Assistant on any device, including Pixel.

Turn off payments for a specific Google Home device

  1. Open the Google Home app .
  2. In the top left corner of the Home screen, tap Menu .
  3. Verify that the Google Account that is listed is the one you used to set up Google Home. Here's how to check which Google Account was used to set up Google Home. To switch accounts, click the triangle to the right of the account name and email address.
  4. Tap More settings. 
  5. Scroll down to find the section labeled "Adjust settings for this Google Home device."
  6. If you have more than one Google Home, tap the device name to see all available Google Homes. Then choose the Google Home you want turn off payments for. If you only have one Google Home, you won't see this Down arrow.
  7. Within the "Personal results" section, slide the slider to the right . Important: This will turn off Personal results for this device. Your Google Assistant won't be able to help with payments or other personal information like flights, shopping lists, calendars, etc.

Elise is a Google Home expert and author of this help page. Leave her feedback below about the page.

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