To provide a comprehensive and consolidated view of your Audiences and make audience management and optimization simpler, you’ll see the following improvements in Google Ads:
- New audience reporting
Detailed reporting about audience demographics, segments, and exclusions is now consolidated in one place, the “Audiences” tab within the left page navigation menu. You can also easily manage your Audiences from this report page. Learn more About Audience reporting
- New terms
We’re using new terms on your audience report and throughout Google Ads. For example, “audience types” (these include similar, custom, in-market, and affinity) are now referred to as audience segments and “remarketing” is now referred to as “your data”. Learn more about the Updates to Audience terms and phrases
Audience insights is designed to help you find new audiences by showing valuable information about your website visitors and app users. For example, if you’re using Google Ads conversion tracking, Audience insights can help you find audiences related to your "All converters" data segment. This helps you expand your targeting or adjust your bids to better reach these high-performing audiences.
- Find new and relevant audiences to expand your ad group targeting.
- Discover the demographics, locations, devices, and interests that make up your data segments.
- Make informed decisions about how to target your ads, what bids to set, and more.
- Drive sales with new customers who typically convert on your website.
- Benchmark your ideal audience data segments against the general population.
An outdoor apparel company checks the Google Ads audience insights report for their "All converters" list. They discover that the people who typically convert on their website are: women, ages 25 to 44, outdoor enthusiasts, mostly use mobile devices, and currently in the market for shoes. Using these insights, they decide to create a campaign with ads that target this audience profile.
How to access Audience insights
- Click the tools icon in the top right corner of your screen.
- Under "Shared library" click Audience manager.
- From the page menu on the left click Audience insights.
How the report is organized
Audience insights is organized into 2 sections: "Audience distribution" and "Relevant audiences." You can select an audience segment and view it in isolation or use a benchmark such as a country's population for comparison. You can also download your report from the top right corner of your screen.
"Audience distribution" shows a breakdown of the audience list distribution, and user characteristics like locations, demographics, and devices. Using an index score, "Relevant audiences" shows the people within a Google audience segment compared to the general population, and the likelihood of that Google audience segment to be in your audience list.
- In-market segments: These audience segments are customers who are in the market, which means that they’re researching products and are actively considering buying a service or product like yours. In-market segments can help advertisers focus on conversions from customers most likely to make a purchase. For example, an outdoor apparel company may learn that the people in their “All converters” segment are more likely to be interested in “Winter Sports Equipment & Accessories” than the chosen benchmark.
- Affinity segments: These audience segments can help businesses cost efficiently expand a TV ad campaign to an online campaign. They’re based on the peoples’ lifestyles, buying habits, and long-term interests. For example, an outdoor apparel company can find that the people in their “All visitors” segment are more interested in the affinity segment “Outdoor enthusiasts” when compared to the benchmark.
Ways to act on insights
In-market and affinity segments
- See the interests and purchase intent of people in your audience segments.
- Target in-market and affinity segments that are similar to the people in your audience segments.
- See the demographic breakdown of segments comprised of your data based on age, gender, household income, and more.
- Target a specific demographic with tailored ads.
- Determine which product categories are more popular with a particular demographic.
- Adjust bids by demographic.
- Target where your top converters are located.
- Adjust bids by device, including mobile.
- Reach possible new customers who haven't visited your website or used your app, but do have interests similar to your website visitors or existing customers.
- Create a new ad group that targets people with similar interests.
Frequently asked questionsHow should I interpret the comparative percentages?
Comparative percentages can help you decide where to focus your targeting. Let's say you want to target people similar to those that make up your "All visitors" list and you see that 22.5% of "All visitors” are currently in the market for bicycles compared to 6.48% in the United States. This means that the people in your list are more likely to be in the market for bicycles than the overall US population and adding additional target for bicycles may increase your results.
The Audience insights report will identify which audience segments share similarities to the people who visited your website or used your app. In some cases, the name of the segments may be surprising and provide a new insight to your business.
- Your website and app visitors (Google Analytics and global site tag)
- Customer Match segments
- YouTube users