How do I use the Fitbit app on my Android phone?

Note: Update your Android phone to the most recent OS version for the latest features in the Fitbit app. If your phone isn’t running a supported OS, you can use the Fitbit app, but you can't reinstall it if you delete it. For OS requirements, go to Fitbit-compatible devices.

If you’re setting up Fitbit Charge 4, Fitbit Charge 5, Fitbit Inspire 2, Fitbit Inspire 3, Fitbit Luxe, Fitbit Sense, Fitbit Sense 2, Fitbit Versa 2, Fitbit Versa 3, or Fitbit Versa 4, a notification appears on your phone to begin the setup process. For more information, go to How do I set up my Fitbit device?

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Why Fitbit app runs in the background on my Android phone?

The Fitbit app runs in the background to keep you connected with certain Fitbit app features such as automatic syncing, connected GPS, and app notifications from your phone.

If the Fitbit app doesn’t run in the background, you may notice issues with app features, such as:

• Delayed or missing notifications from your phone
• Your Fitbit device doesn't automatically sync
• Connected GPS losing connection
• Apps not running or updating consistently on your Fitbit device
• Firmware updates not completing on your Fitbit device

Note that all apps that run in the background affect your phone’s battery life. For more information, go to the Android (Google) help article.

How do I use the Fitbit app on my Huawei P20 Lite phone?

To use the Fitbit app on your Huawei P20 Lite phone, verify the following settings:

1. On your phone, open the Settings app Apps and notifications Apps.
2. Tap Fitbit Battery.
3. Turn off the Power-intensive prompt option.
4. Tap Launch.
5. Turn off the Manage automatically option, and turn on the Auto-launch, Secondary launch, and Run in background options.
6. Tap OK.

Note that you may find a message on your phone related to power consumption and apps scanning in the background. If you follow the steps in this message, the Fitbit app can’t run in the background and certain features may not work properly. Repeat the steps above to enable the Fitbit app to run in the background.

What settings should I check on my phone?

To make sure your Fitbit device syncs and receives notifications from your Android phone, open the Settings app on your phone and confirm or adjust the following settings:

• Turn off background restrictions or limitations:
  1. Go to Apps & Notifications Fitbit app.
  2. Tap Background restrictions or Background limits to turn off the setting.
• Turn off battery limitations:
  1. Go to Apps Fitbit app Advanced Battery Battery optimization.
  2. Change the view to All apps.
  3. Search for the Fitbit app and choose Not optimized.
• Turn on location services and allow the Fitbit app to access your location. For more information, go to Why is the Fitbit app prompting me to turn on location services?

Are notifications sent from my Android device encrypted?

All notifications are encrypted on certain Fitbit devices. For more information, go to How do I get notifications from my phone on my Fitbit device?

Encryption protects data to keep it confidential. When data is encrypted, it's unreadable to any unauthorized persons who get access to it. If a notification is unencrypted, the text visible on your Fitbit device is potentially vulnerable to an eavesdropping device. A person who attempts to intercept Bluetooth transmissions might see the contents of the notification. Your personal information stored with Fitbit is always encrypted.

What access requests does the Fitbit app need?

To use all the features in the Fitbit app, you must grant the Fitbit app permission to access certain features on your phone. For example, if you want to add Fitbit stats to a photo, the Fitbit app needs access to your camera.

How do I allow the Fitbit app to access my phone features?

Grant the Fitbit app permission to access phone features in your phone settings. Tap Settings Apps Fitbit Permissions.

If you’re unsure how to verify or change the settings on your phone, consult your phone manufacturer.

Which Fitbit features need access to my phone?

Phone feature	Fitbit app features
Calendar	Calendar notifications
Call logs	Missed call notifications
Camera, files, and media	Share an exercise accomplishment, badge, or photo Scan a barcode
Contacts	Incoming call notifications
Location	Calendar notifications Sync your Fitbit device Phone (Connected) GPS and Mobile Run Weather app
Microphone	Voice assistant On-wrist calls
Nearby devices	Phone (connected) GPS Set up your Fitbit device Sync your Fitbit device
Phone	Add friends Incoming call notifications On-wrist calls
Physical activity	MobileTrack
SMS (text) messages	Text notifications

Why can’t I log in to the Fitbit app on my Android phone?

If you can't log in to the Fitbit app, it’s often because you set the time manually on your Android phone. On your phone, go to Settings Date and Time and turn on "Automatic date and time". Some Android tablets don’t have the "Automatic date and time" option, so you’ll need to manually set the tablet to the correct time. The time must be within 2 minutes of the correct time to log in to the Fitbit app.

How do I add a Fitbit widget to my Android phone?

Add Fitbit widgets to your Android phone, including the activity goal widget and widgets that allow you to quickly log activity, food, sleep, and more. The activity goal widget allows you to check your progress toward your daily activity goal directly from your home screen without opening the Fitbit app.

Depending on your phone, you can add Fitbit widgets in 1 of 2 ways:

1. Select Apps from the home screen.
2. Select Widgets from the top of the page.
3. Swipe until you find Fitbit.
4. Tap and hold to drag the widget to the desired home screen.

Or:

1. Tap and hold the home screen.
2. Select Widgets.
3. Swipe until you find Fitbit.
4. Tap and hold to drag the widget to the desired home screen.