How do I get notifications from my phone on my Fitbit device?

Your Fitbit device can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates. 

Having trouble receiving notifications?

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How do I set up notifications?
iPhones and iPads

Step 1. Get up-to-date

  1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
  2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
  3. Make sure you installed the latest version of iOS. On your phone, tap Settings  General Software update to see if an update is available.

Step 2. Verify your phone settings

Open the Settings app  on your phone and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on and that your phone can share system notifications:

  1. On your phone, tap Settings  Bluetooth . Tap the information icon  next to the name of your Fitbit device.
  2. Turn on Share System Notifications. If you don't see the System Notifications option:
    • Restart your Fitbit device. For instructions, see How do I restart my Fitbit device?
    • Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
    • Tap the information icon  next to the name of your Fitbit device.
    • Turn on Share System Notifications.

iPhone with Share system notifications turned on

Notification settings

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications.

  1. On your phone, tap Settings  Notifications .
  2. Make sure Show Previews is set to Always or When Unlocked.iPhone with Show previews set to Always
  3. Verify the settings for each app that sends notifications:
App Settings

Phone
  • Allow Notifications—On
  • Alerts  Notification Center—On
  • Show Previews—Always or When Unlocked

Messages
  • Allow Notifications—On
  • Alerts  Notification Center—On
  • Show Previews—Always or When Unlocked

Calendar
  • Allow Notifications—On
  • Tap each notification type and verify the settings:
    • Alerts  Notification Center—On
    • Show Previews—Always or When Unlocked

Note: Your Fitbit device shows notifications from all calendars synced to your default Calendar app.


All other apps
  • Allow Notifications—On
  • Alerts  Notification Center—On
  • Show Previews—Always or When Unlocked

Focus or Do not disturb

This feature prevents your phone from sending notifications. Verify that do not disturb is off:

  1. On your phone, tap Settings Focus.
  2. Tap Do Not Disturb and make sure it's turned off .

Step 3. Set up notifications in the Fitbit app

  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone.
  3. Choose the types of notifications you want to receive. Tap App Notifications and choose the apps you want notifications from.
  4. Sync your device.
Android phones
Note: For more information about encryption, see What should I know about using the Fitbit app on my Android phone?

Step 1. Get up-to-date

  1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
  2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
  3. Make sure you installed the latest version of the Android OS.

Step 2. Verify your phone settings

Open the Settings app and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on. On your phone, tap Settings  Connected devices  Connection preferences  Bluetooth.

Notifications

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check the following settings:

  • Make sure your phone receives notifications while locked. On your phone, tap Settings  Apps & notifications  Notifications  Notifications on lock screen.
  • To receive app notifications, make sure you receive app notifications on your phone. On your phone, tap Settings  Apps & notifications  Notifications and find Recently sent.
  • Make sure the Fitbit app can run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?

Do not disturb

This feature prevents your phone from sending notifications. Verify that do not disturb is off:

  1. On your phone, tap SettingsSound.
  2. Make sure do not disturb is off.

Step 3. Set up notifications in the Fitbit app

  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone and allow the Fitbit app to access notifications. For more information, see What should I know about using the Fitbit app on my Android phone?
  3. Choose the types of notifications you want to receive and the app you use most for each category. You can choose 1 app per category. The most common apps for these features are:
    • Calls—Dialer
    • Text messages—Messages
    • Calendar events—Calendar
    • Emails—Gmail
  4. Tap App Notifications to choose other apps you want notifications from.
  5. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
    1. Tap the arrow in the top left to return to the Notifications screen.
    2. Scroll down and tap Require encryption.
    3. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
    4. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. See the list of devices with known issues at What should I know about using the Fitbit app on my Android phone?
  6. If you receive messages in a language that doesn't use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
  7. Sync your device.
Why are notifications delayed or missing?
Step 1: Verify your settings

Notifications may skip or stop occasionally for several reasons. Verify the following:

Check your phone

  • Your phone must be within 30 feet of your Fitbit device to receive notifications.
  • You won’t see text notifications if you have the conversation open on your phone. Your Fitbit device shows new, unread texts.
  • You won’t see notifications if you turned on settings such as focus, do not disturb, quiet hours, or driving mode on your phone.

Check your Fitbit device

Check your Bluetooth connection

  • You're using multiple Bluetooth devices. If you have multiple Bluetooth devices paired to your phone, you may have trouble using more than one at the same time.
  • The connection between your phone and Fitbit device dropped. If you have an Android phone, make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
  • Make sure the Fitbit app is allowed to run in the background on your phone. For more information about this option on Android phones, see What should I know about using the Fitbit app on my Android phone?

Check for syncing and updates

  • Your device was syncing. Syncing can sometimes prevent or delay a notification.
  • You just updated the Fitbit app. Restart your phone and try setting up notifications again.
Step 2: Complete the troubleshooting steps

If you reviewed the list above and can't get notifications to work, try the following:

1. Make sure notifications are set up

Make sure your phone is set to receive notifications from your Fitbit device. For more information, see How do I set up notifications?

2. Force quit the Fitbit app

Force quit the Fitbit app, then reopen it to sync your Fitbit device.

3. Reset Bluetooth

  1. On your phone, tap Settings  Bluetooth.
  2. Turn off Bluetooth on your phone.
  3. Wait 10 seconds, then turn it back on.
  4. Open the Fitbit app to sync your Fitbit device.

4. Reset system notifications (iPhones and iPads)

  1. On your phone, tap Settings  Bluetooth.
  2. Tap the information icon  next to the name of your Fitbit device.
  3. Turn Share System Notifications OFF and then back ON. If you don't see the Share System Notifications option:
    1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
    2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
    3. Tap the information icon  next to the name of your Fitbit device
    4. Turn on Share System Notifications.

5. Restart your Fitbit device

  1. Restart your device. For instructions, see How do I restart my Fitbit device?
  2. Open the Fitbit app to sync your Fitbit device.

6. Refresh notifications

  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications, then turn off all notifications.
  3. Restart your phone.
  4. Open the Fitbit app and turn notifications back on, then sync your Fitbit device.

7. Set up notifications again

  1. Tell your phone to "forget" the bluetooth connection to your Fitbit device:
    1. On your phone, tap Settings  Bluetooth.
    2. Tap the information icon  or gear icon  next to the name of your Fitbit device.
    3. Find the option to forget the device.
  2. Open the Fitbit app and set up notifications again, then sync your Fitbit device.
Which notifications can I see on my Fitbit device?

Note that your phone must be within 30 feet of your Fitbit device to receive notifications.

Notification options
Fitbit device Calls Texts* Upcoming calendar events Apps*
Charge 3
Charge 4
Charge 5
Charge
Inspire series
Luxe
Sense series
Versa series
Blaze
Alta series  
Charge 2  
Flex 2    
Ace series      

* Use quick replies (Android only) to send customized responses to text messages and messages from certain apps with Fitbit Charge 3, Fitbit Charge 4, Fitbit Charge 5, Fitbit Charge 6, Fitbit Inspire 3, Fitbit Luxe, Fitbit Sense series, and Fitbit Versa series. For more information, see How do I respond to messages with my Fitbit device?

How do I turn my Fitbit device’s notification setting on or off?
Note: turning off notifications also turns off goal celebrations and reminders. For more information, see What are the reminders I see on my Fitbit device?
Ace 2, Charge 2, Inspire, and Inspire HR
Press and hold the button. Tap to change the setting.
Ace 3 and Inspire 2
  1. Press and hold the buttons.
  2. Check your DND  and Sleep  mode settings.
Blaze
Hold the top right button for 3 seconds.
Charge 3
Press and hold the button. For Fitbit Pay-enabled trackers, swipe left to access the quick settings screen.
Charge 4
  1. Press and hold the button, and swipe left to the quick settings screen.
  2. Check your DND  and sleep mode  settings.
Charge 5, Charge 6, Inspire 3, and Luxe
Swipe down from the clock face to access quick settings. Turn on DND mode  or Sleep mode  to turn notifications off. Make sure both settings are turned off to receive notifications.
Versa, Versa Lite Edition, and Versa 2
Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon . Make sure you check your do not disturb  and sleep mode  settings.
Sense and Versa 3
Swipe right from the clock face on your watch to access quick settings. Turn on do not disturb  or sleep mode  to turn notifications off. Make sure both settings are turned off to receive notifications.
Sense 2 and Versa 4
Swipe down from the clock face on your watch to access quick settings. Turn on do not disturb  or sleep mode  to turn notifications off. Make sure both settings are turned off to receive notifications.
How do notifications work on my Fitbit device?
Ace, Ace 2, and Alta series

Ace, Ace 2, Alta, and Alta HR vibrate when you receive a notification. Turn your wrist toward you or double-tap to see the notification. Notifications aren't stored on the device.

Note that Ace and Ace 2 only receive call notifications.

See Incoming notifications

Phone calls Name or number of the caller scrolls 3 times.
Text messages Sender and message scrolls once.
Calendar alerts Event information scrolls once.

Notification tips

  • To dismiss a notification, tap once.
  • Your device shows the first 40 characters of the notification. Check your phone for the full message.
  • A plus icon (+) means you have more than 1 notification to read. If you have 3 or more notifications, you'll see a screen with the number of notifications and the corresponding symbols.
  • All notifications are shown horizontally, even if your clock orientation is normally vertical.
Ace 3, Inspire, Inspire HR, and Inspire 2

Your tracker vibrates when you receive a notification. Turn your wrist toward you or press the button or buttons to see the notification. On Inspire series, up to 10 notifications are stored in the Notifications app  on your tracker.

Notifications screen

Note that Ace 3 only receives call notifications.

See Incoming notifications

Phone calls Name or number of the caller scrolls once. To dismiss the notification, press the button or buttons.
Text messages Name of the sender scrolls once above the message. Swipe up to read the full message.
Calendar alerts Name of the event scrolls once above or below the time and location.
App notifications Name of the app or sender scrolls once above the message. Swipe up to read the full message.

Notification tips

  • Your device shows the first 250 characters of the notification. Check your phone for the full message.
  • To dismiss a notification, press the button or buttons.
  • To delete all notifications, swipe to the bottom of the Notifications app , and tap Clear All.
  • If you clear a notification in the Notifications app , it’s also removed from your phone's notification center. If you clear a notification from your phone, it’s also removed from your tracker.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

To temporarily turn off notifications on your Fitbit device:

  • Inspire and Inspire HR—Press and hold the button on your tracker and tap Notifications. The setting illuminates in quick settings.
  • Ace 3 and Inspire 2—Press and hold the buttons on your device and tap DND  or Sleep . The setting illuminates in quick settings. For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:

  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.
Blaze

Blaze vibrates when you receive a notification. Your device stores up to 30 recent notifications and automatically deletes them after 24 hours.

See Incoming notifications

Swipe up from the clock screen to see your notifications, and tap a notification to expand it.

Phone calls See the name or number of the caller. If you have an iPhone, you can also accept or reject calls on your Fitbit device.
Text messages See the name or number of the sender and the message. Note that you can choose to only see the sender in your app settings.
Calendar alerts See the name, location, and time of an upcoming event. You receive notifications for events that start within an hour.
Emails See the name of the sender and the subject contents of the message.
App notifications See the app name and the message.

Notification tips

  • To delete 1 notification, tap to open it and swipe right.
  • To delete all notifications at once, swipe up and tap Clear All.
  • Your device shows the first 160 characters of a notification. Swipe up to see the full message.
  • To exit the notifications screen, press the back (left) button.

Answer or Reject phone calls

If paired to an iPhone, Blaze lets you accept or reject incoming phone calls. When you receive a phone call notification, tap the green phone icon to accept the call, or tap the red phone icon to reject the call.

Note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

Charge 2

Charge 2 vibrates when you receive a notification. Turn your wrist toward you or press the button to see the notification. You have 1 minute to read it. Notifications aren't stored on the device.

Notification tips

  • A plus icon (+) means you have more than 1 notification to read.
  • To dismiss a notification, press the button.
  • Your device shows the first 40 characters of the notification. Check your phone for the full message.
Charge 3, Charge 4, Sense series, and Versa series

Your Fitbit device vibrates when you receive a notification. Turn your wrist toward you or press the button to see the notification. Notifications are stored on the device.

See Incoming notifications

From the clock face, swipe up (Sense 2 and Versa 4) or down from the top of the screen (all other devices) to see your notifications. Tap a notification to expand it.

Phone calls Name or number of the caller appears. If you have an iPhone or Android phone, you can also accept or reject calls on your Fitbit device.
Text messages Name or number of the sender and the message appear.
Calendar alerts Name, location, and time of the event appear.
Email notifications Name of the sender, subject, and message appear.
App notifications App name and message appear.

Notification tips

  • To delete 1 notification, tap the notification Clear.
  • To delete all notifications at once, swipe to the end of your notifications and tap Clear All.
  • For longer notifications, tap the notification to see the full message.
  • To exit the notifications screen, press the back button or swipe down (Sense 2 and Versa 4) or up (all other devices).
  • If you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

To temporarily turn off notifications on your Fitbit device:

  • Charge 3—open the Settings app on your device and find the option to turn off Notifications During Sleep.
  • Charge 4—press and hold the button on your device, and swipe left to the quick settings screen. Tap DND  or Sleep Mode . For more information, see How do I navigate my Fitbit device?
  • Versa, Versa Lite Edition, and Versa 2—swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon  Do Not Disturb  or Sleep Mode . For more information, see How do I navigate my Fitbit device?
  • Sense and Versa 3—swipe right from the clock face to open the quick settings screen. Tap the do not disturb icon  or sleep mode icon . For more information, see How do I navigate my Fitbit device?
  • Sense 2 and Versa 4—swipe down from the clock face to open the quick settings screen. Tap the do not disturb icon  or sleep mode icon . For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:

  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.

Answer or Reject calls

If paired to an iPhone or Android phone, your Fitbit device lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your device.

For information on using Sense and Versa 3 to take on-wrist calls, see How do I take on-wrist phone calls with my Fitbit smartwatch?

For other devices, note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

To accept or reject a phone call:

  • Charge 3 and Charge 4—to accept a call, tap the check mark. To reject a call, tap the x icon.

    An incoming call on a Fitbit device
  • Sense series and Versa series—to accept a call, tap the green phone icon. To reject a call, tap the red phone icon.

Incoming call from Mom

Charge 5, Charge 6, Inspire 3, and Luxe

Your Fitbit device vibrates when you receive a notification. Turn your wrist toward you to see the notification. If you don't read the notification when it arrives, you can check it later in the Notifications app . Notifications are stored on the device.

See Incoming notifications

Swipe right or left to the Notifications app , then swipe up to open it. Tap a notification to expand it. Your tracker shows the first 250 characters of the notification. Check your phone for the full message.

Phone calls Name or number of the caller appears. If you have an iPhone or Android phone, you can also accept or reject calls on your Fitbit device.
Text messages Name or number of the sender and the message appear.
Calendar alerts Name, location, and time of the event appear.
Email notifications Name of the sender, subject, and message appear.
App notifications App name and message appear.

Notification tips

In the Notifications app :

  • To delete 1 notification, tap the notification  swipe up and tap Clear.
  • To delete all notifications at once, swipe up until you reach the end of your notifications and tap Clear All.
  • For longer notifications, tap the notification to see the full message.
  • To exit the notifications screen, swipe right.
  • If you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. View your notifications in the Notifications app .

To temporarily turn off notifications on your Fitbit device, swipe down from the clock screen to access quick settings  tap DND mode  or sleep mode . For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:
  1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
  2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.

Answer or Reject calls

If paired to an iPhone or Android phone, your Fitbit device lets you accept or reject incoming phone calls. Note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

To accept a call, tap the green phone icon on your tracker's screen. To reject a call, tap the red phone icon.

Incoming call screen

Flex 2

Flex 2 vibrates and shows a light pattern when you receive a notification.

See Incoming notifications

Phone calls Flex 2 vibrates twice and shows 1 blue light and 4 white lights, repeated up to 4 times.
Text messages Flex 2 vibrates once and shows 1 blue light and 1 white light.
Troubleshooting quick tips for iPhones

Updates

Make sure the Fitbit app, your phone, and your Fitbit device are up-to-date.

Share system notifications

  1. Tap Settings  Bluetooth  next to the name of your Fitbit device.
  2. Turn Share System notifications OFF  and then back ON .

If you don’t see the Share system notifications option:

  1. Restart your Fitbit device.
  2. Tap Allow when you receive a message on your phone asking if you want your Fitbit device to show notifications.
  3. Tap  next to the name of your Fitbit device and turn on Share System Notifications.

Show previews

Tap Settings  Notifications. Make sure Show Previews is set to Always or When Unlocked.

App notification settings

For each app that sends notifications, tap Settings  Notifications  the name of the app and verify these settings:

  • Allow Notifications—On
  • Alerts  Notification Center—On
  • Show PreviewsAlways or When Unlocked

If you still don't see notifications after trying these tips:

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