Notification

For assistance with Fitbit Ace LTE, visit support.google.com/fitbitacelte.

How can I help secure my Fitbit account and data?

This article provides information and resources to help you secure your Fitbit account and data.

If you sign in to Fitbit with your Google Account, see the Google Accounts help article for additional information.

If you're concerned that an unauthorized person has logged into your Fitbit account, see Can someone take over my Fitbit account?

Researchers who want to report a security concern are welcome to participate in our bug bounty program. Law enforcement can contact our legal team directly at uslawenforcement@google.com, and journalists should contact us at press@google.com.

Expand all Collapse all

How do I see which devices are logged into my Fitbit account?
To see which devices are logged into your Fitbit account, choose a section below:
Fitbit app

If you sign in with your Google Account

  1. From the Today tab  in the Fitbit app, tap your profile picture  Fitbit settings.
  2. In Your data in Fitbit section, tap Manage access to account  Manage connected devices.
  3. Tap a device to see more details about the last time it was used to access your account.

If you sign in with your Fitbit login

  1. From the Today tab  in the Fitbit app, and tap settings .
  2. In Your data in Fitbit section, tap Manage access to account  Manage connected devices.
  3. Tap a device to see more details about the last time it was used to access your account
Fitbit.com dashboard
  1. From the fitbit.com dashboard, click the Settings icon  Settings.
  2. Click Manage Account Access.
  3. Click a device to see more details about the last time it was used to access your Fitbit account.
How do I remove devices that are logged into my Fitbit account?

To help keep your Fitbit account secure, remove or revoke access to devices that:

  • You don't recognize
  • Were used to log in to your account at a location or time you don’t recognize
  • Show a web browser you don’t normally use

To remove a device that is logged into your Fitbit account.

Fitbit app

If you sign in with your Google Account

  1. From the Today tab  in the Fitbit app, and tap your profile picture  Fitbit settings.
  2. In the Your data in Fitbit section, tap Manage access to account  Manage connected devices.
  3. Tap a device to see more details about the last time a logged-in device was used to access your account.
  4. Tap Revoke Access to sign out of your account on that device.

If you sign in with your Fitbit login

  1. From the Today tab , tap settings .
  2. In the Your data in Fitbit section, tap Manage access to account  Manage connected devices.
  3. Tap a device to see more details about the last time a logged-in device was used to access your account.
  4. Tap Revoke Access to sign out of your account on that device.
Fitbit.com dashboard
  1. From the fitbit.com dashboard, click the Settings icon  Settings.
  2. Click Manage Account Access.
  3. Click a device to see more details about the last time it accessed your account.
  4. Click Revoke Access to sign out of your account on that device.
Why was I prompted to change my password when I logged in to my Fitbit account?

If we determine that your password may be unsafe, you might be prompted to change your password before you can log in to your account. For information about how to choose a safe password, see How do I change or reset my Fitbit password?

We recommend that you turn on two factor authentication to make your Fitbit account more secure. For more information, see How do I protect my Fitbit account with two factor authentication?

How do I reset my Fitbit account password?
What should I do if I get a suspicious email from Fitbit?
Contact Fitbit Customer Support if you receive a suspicious email that appears to be from Fitbit or if you suspect you've been a victim of fraud.
How can I help secure my Fitbit account and data?

Keep your Fitbit software and device updated to ensure you receive the latest security updates.

Turn on two factor authentication to add an extra layer of security to your Fitbit account. For more information, see How do I protect my Fitbit account with two factor authentication?

What are Fitbit security updates?
We occasionally provide security updates for Fitbit products and services. For more information, see What's changed in the latest Fitbit device update?

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu