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For assistance with Fitbit Ace LTE, visit support.google.com/fitbitacelte.

How do I change or reset my Fitbit password?

Reset your Fitbit password if you forget it or want to change it. 
If your password is considered to be unsafe, we require you to change your password before you can log in. For more information, see How can I help secure my Fitbit account and data? 

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How do I change my Fitbit password?
Fitbit app

If you sign in with your Google Account

To learn how to change or reset your Google Account password, see the Google Accounts help article.

If you sign in with your Fitbit login

  1. Tap the Today tab , and tap Settings .
  2. Tap Account Settings  Change Password.
  3. In the Current Password box, type your current password.
  4. In the New Password and Confirm Password boxes, type your new password.
  5. Tap Change.
Fitbit.com dashboard
  1. From the fitbit.com dashboard, click the Settings icon  Settings.
  2. Click Reset Password. An email is sent to your email address. If you don't receive the email, it's possible the email went to your Spam or Junk folder. Check all your email folders and make sure the email address listed in your personal info is correct. If after an hour you don't receive your email, contact Customer Support.
  3. Click the link in the password reset email.
  4. Enter your new password and click Set.
How do I reset my Fitbit password?
Fitbit app

If you sign in with your Google Account

To learn how to change or reset your Google Account password, see the Google Accounts help article.

If you sign in with your Fitbit login

  1. Log out of the Fitbit app.
  2. Tap Log In  Forgot your password?
  3. Enter your email address and tap Send Reset Email.
    • An email is sent to the email address you entered.
    • If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders.
    • If after an hour you don't receive your email, contact Customer Support.
  4. Click the link in the password reset email. This link takes you to our mobile website.
  5. Enter your new password and tap Set.
  6. Return to the Fitbit app and log in using your new password.
Fitbit.com dashboard
  1. Go to fitbit.com/login.
  2. Click Forgot Password?
  3. Enter your email address and click Send.
    • An email is sent to the email address you entered.
    • If you don't receive the email, it's possible that you entered your email address incorrectly or the email went to your Spam or Junk folder. Try completing this step again and check all your email folders.
    • If after an hour you don't receive your email, contact Customer Support.
  4. Click the link in the password reset email.
  5. Enter your new password and click Set.
How do I create a secure password?

It's important to create a secure, unique password for each of your online accounts. We suggest changing your password periodically.

For tips on how to create a secure password, see the Google Accounts help article.

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