Cómo registrarte en Google Fi

Descubre por qué tu cuenta no reúne los requisitos para Google Fi

Si tienes problemas para registrarte en Google Fi, es posible que tu Cuenta de Google o de Google Voice no cumpla con los requisitos. En algunos casos, puedes realizar cambios para que los reúna. En otros casos, debes usar otra Cuenta de Google.

Switching to Google Fi Wireless is easy | Here’s how

Cómo verificar si hay problemas con Google Voice

Obtén más información sobre los problemas con Google Voice.

Cómo verificar si hay problemas con los pagos

No tengo una dirección válida de EE.UU. en payments.google.com

Dado que Google Fi solo está disponible en EE.UU., necesitas una dirección válida de ese país en payments.google.com. Obtén más información para cambiar tu dirección.

Tengo una cuenta de comerciante de Google Payments registrada fuera de EE.UU.

Si tu cuenta de comerciante de Google Payments está registrada fuera de EE.UU., no reúne los requisitos para Google Fi. Debes registrarte para obtener una nueva Cuenta de Google.

Comprueba si tienes problemas con tu Cuenta de Google

Verifica si tu Cuenta de Google cumple con los requisitos

La mayoría de las Cuentas de Google se pueden usar con Google Fi. Por ejemplo:

• Cuentas de Google con direcciones de correo electrónico que terminan en "@gmail.com"
• Cuentas que usan un nombre de dominio propio, como las cuentas laborales o educativas
• Otras Cuentas de Google, como direcciones de correo electrónico que terminan en "@yahoo.com" o "@hotmail.com"

Verifica tu Cuenta de Google laboral o educativa

Si tienes una Cuenta de Google laboral o educativa, también conocida como Google Workspace, tu administrador primero debe activar el servicio de Google Fi y Google Payments. De lo contrario, para usar Google Fi, regístrate con una Cuenta de Google nueva.

Obtén más información sobre tu administrador.

Descubre las diferentes opciones para actualizar tu cuenta de la edición gratuita heredada de G Suite a Google Workspace.

Para registrarte en Google Fi, ve a fi.google.com/signup.

How to be eligible for Google Fi

Get a supported Google Fi phone & SIM

• When you sign up, you can buy a phone designed for Google Fi or bring a device you already own. Learn more about supported devices.
  • If you buy a phone through Google Fi, you can pay for the phone all at once or apply to pay in monthly installments. Learn how to pay through monthly installments.
• Most phones can connect to the network instantly with an eSIM through the Google Fi Wireless app.
  • If you’re on a phone that doesn’t support eSIM, you have the option to get a SIM card shipped to you. This happens when you sign up in the app
  • If you have a Pixel 2 and up, you don't need a SIM card.

Go to an eligible location

Important: While Google Fi can offer coverage in your area, you may not be able to sign up with your address. This is because other coverage areas aren’t available for sign-up.

• You can activate Google Fi service in most US zip codes. Check if you live in a zip code where we offer service.
• After you activate your service, you can access our network as represented by our coverage map. 
• To check on your coverage, go to your common destinations. For example:
  • Your home
  • Office
  • School
  • Stops along your commute
• If you live in the US, you can use Google Fi’s service. This service isn’t intended for extended international use.

Get an account that works with Google Fi

Most accounts on Google can be used with Google Fi. These include accounts:

• With "@gmail.com" email addresses.
• That uses your own domain name, like work or school accounts.
• With "@yahoo.com" or "@hotmail.com" email addresses.

Check your dedicated Google Account for work or school

If you have a work or school Google Account, also known as Google Workspace, your administrator must first turn on Google Fi and Google Payments. Otherwise, to use Google Fi, sign up with a new Google Account.

Learn more about your administrator.

Find out the different options to upgrade from G Suite legacy free edition to Google Workspace.

Add a US home address

For payments, your Google Account needs a US home address. In checkout, add your payment info when you make your Google Account’s first purchase.

Learn how to change your home address.

Check the age eligibility

To sign up for Google Fi service, you must be 18 or older. If you're 13 or older, you can join a Google Fi group plan with an owner that's 18 or older. You can also add a child to your Google Fi account.

Learn more about Google Fi group plans.

Provide a valid form of payment

You can pay for your Google Fi service through an automatic monthly payment. When we check if your payment method is active, we may place a temporary authorization hold on your account.

How to transfer to Google Fi

Transfer from current phone service

Important: Check the status of your account with your current carrier. If you're under contract and you leave your contract early, there might be early termination fees. If you have any questions, contact your current carrier.

• If you plan to transfer your number, do not cancel your current service until:
  • You set up your Google Fi phone.
  • The number transfer is finished.

Learn how to transfer your number.

Transfer existing phone number

When you sign up for Google Fi, you can find out if your number can be transferred. Learn how to transfer your number.

How to make payments on Google Fi

Learn about group plans

You can add up to 5 friends and family members to your Google Fi group plan for a total of 6 people. For everyone on your plan, you can pay the bill, track data used, and change settings. All group members must be on the same plan type. Learn more about Google Fi Plans.

Learn about the payment plans

The Google Fi service offers Flexible, Unlimited Essentials, Unlimited Standard, and Unlimited Premium payment plans. Learn more about Google Fi Plans.

You can apply to pay for your Google Fi phone over time. This likely requires a credit check. Learn how to pay through monthly installments.

Learn about early bill payments

You can pay your bill early, either in full or a partial amount.

1. On your phone, open the Google Fi app .
2. Tap Billing.
3. In the "Payments" section, tap Pay early Continue.
4. Select Other amount.
5. Enter the amount you want to pay.
6. Tap Done Continue.
7. Review your payment.
8. Tap Pay now OK.

Tip: This payment doesn’t immediately appear on your Google Fi bill. It appears on your next monthly statement.

Learn about device protection

If you buy a third-party device on Google Fi, you can enroll in device protection. You can do so at the time of purchase or within 30 days after it ships.

With device protection, you can get a replacement beyond the one-year manufacturer's warranty. Device protection covers mechanical breakdown or accidental damage like drops, cracks, and spills.

Learn about Pixel Care+

If you buy a Pixel device on Google Fi, you can enroll in Pixel Care+. You can do so at the time of purchase or within 60 days of purchase.

To learn more about coverage options, go to Get Pixel Care+.

Learn about credit checks

If you apply to pay with monthly payments for a Google Fi phone, you need a credit check. Learn how to pay through monthly installments.

Learn about initial $0.10 USD bank statement hold

When you sign up, to verify that your payment method is active and valid, Google Fi may place a $0.10 USD authorization hold.

Authorization requests aren’t charges and you don't pay for them. Depending on your bank, holds may last up to 14 business days. If they remain longer, contact your bank.