Restore, remove or delete your child’s Google Account

If your child is under 13 or the applicable age in your country, you can delete or restore their Google Account. To let others use the device without supervision, you must remove your child’s account from the Android or Chromebook.

Restore your child’s Google account

If you delete your child’s account, you have a limited amount of time to restore it before you lose their emails, photos, and account information.

Tip: This option is only available if you created your child’s Google Account for them and they’re under 13 (or the applicable age in your country). 

Restore your child’s account: 
Important: If you deleted your child’s Google account and your family group, your child’s account can’t be recovered.
  1. Visit g.co/YourFamilyon a web browser. 
    • You may need to sign in with your parent account. 
  2. Select Menu Menu and thenRecover your child’s account and then Recover

Remove your child's account

When you remove your child's account from the device, information associated with that account is removed from the device, including emails, contacts, device settings, and parent supervision settings. That information will still be available on other devices where your child’s account is signed in.

What happens when you remove your child’s account from their device:

  • Parental supervision still exists for the account, but not on that specific device.
  • You can add the removed account to a new device. 
  • Your child can still access emails, contacts, and photos associated with their account on other devices.
  • Your child’s account isn’t “deleted” and may remain signed in on other devices. 

 Remove your child’s account from an Android device 

Use the Family Link app on your child's device

Tip: If you added supervision to your child’s previously existing Google Account, you’ll need their help to do this.

  1. On your child's Android device, open the Family Link app Family Link.
  2. In the top left, tap Menu Menu and then Remove account and then Remove account.
  3. Select your email address, then enter your password.

If your child's device isn't connected to the Internet, use a parent access code to remove their account.

Use the Family link app on your device
  1. On your parent device, open the Family Link app Family Link.
  2. Select your child.
  3. Scroll down to the card for your child’s Android device.
  4. Tap Settings and then Reset device & delete data.

Tip: To remove your child’s account from an Android device, you can click on your child’s name at g.co/YourFamily. You may need to sign in to your parental Google Account.

Use the Android Settings app

Tip: If you added supervision to your child’s previously existing Google Account, you’ll need their help to do this.

  1. On your child’s device, open the Settings app Settings.
  2. Tap Users & accounts and then the Google Account you want to remove and then Remove account.
    • If you don't see "Remove account:" At the top right, tap More More and then Remove account.
  3. Follow the instructions on the screen to finish removing your child's account.

Remove your child’s account from a Chromebook

When your child’s account was the first account added to the Chromebook

To reset the Chromebook back to factory settings, press and hold Ctrl + Alt + Shift + r.

When your child’s account was not the first account added to the Chromebook

Use Chromebook Account Manager on your device:

  1. On the sign-in screen, click the profile that you want to remove.
  2. In the lower-right corner of the profile picture, click the Down arrow.
  3. Click Remove this user.
  4. In the box that appears, click Remove this user.

Tip: If you deleted your child’s account before removing it from their Chromebook, press and hold Ctrl + Alt + Shift + r to reset your Chromebook back to factory settings.

Delete your child's account

If you delete your child’s account, you and your child will lose all the information saved in their account. To stop supervision on specific devices, remove your child’s account from their device first.

Tip: This option is not available if your child is over 13 (or the applicable age in your country). Your child can delete their Google account themselves by following these steps.

What happens when you delete your child’s account:

  • You lose all data and content on your child’s account, like emails, files, calendars, and photos.
  • Your child won't be able to sign in with their account and use Google services like Gmail, Drive, Calendar, or Play.
  • You will lose access to content purchased on Google Play with your child’s account, like apps and games. They will lose access to family subscriptions. Learn how to download data related to your child’s account.

Use your parental device

 Tip: This option is only available if you created your child’s Google Account for them and they’re under 13 (or the applicable age in your country). 

Important: If you delete your child’s account before you remove it from a signed-in device, it may lock and require a factory reset. 
  1. Remove your child’s account from Android or Chromebook they’re signed in to.
    • If they aren’t signed in to any Android or Chromebook, move on to step 2.
  2. On your device, open the Family Link app Family Link.
  3. Select your child.
  4. Tap Manage settings and then Account info and then Delete account.
  5. Follow the instructions on the screen to finish deleting your child’s account.
Use your computer
  1. Go to g.co/YourFamily and sign in to your parental Google Account.
  2. Select your child.
  3. Select Parent settings and then More.
  4. On the left side menu, select Account info.
  5. Select Delete Account & Data.
Important: If you delete your child’s account before you remove it from a signed-in device, it may lock and require a factory reset. 
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