Restore, remove, or delete your child’s Google Account

If your child is under 13 or the applicable age in your country, you can delete or restore their Google Account. To let others use the device without supervision, you must remove your child’s account from the Android or Chromebook.

Remove or delete your child's account

Use our self-help flow to learn how to remove or delete a child account if the child is under 13 (or the applicable age in your country).
You can also stop supervision for a child age of 13 (or the applicable age in your country) or older from your manager device or from the child's device. Learn how to stop supervision.
Remove or delete your child's account

Restore your child’s Google Account

If you delete your child’s account, you have a limited amount of time to restore it before you lose their emails, photos, and account information.

Important

Remove your child's account from a device

When you remove your child's account from the device, information associated with that account is removed from the device, including emails, contacts, device settings, and parent supervision settings. That information will still be available on other devices where your child’s account is signed in.

What happens when you remove your child’s account from their device:

  • Parental supervision still exists for the account, but not on that specific device.
  • You can add the removed account to a new device. 
  • Your child can still access emails, contacts, and photos associated with their account on other devices.
  • Your child’s account isn’t “deleted” and may remain signed in on other devices. 
Use the Family link app on your device
If your child is under 13 (or the applicable age of consent in your country), you can use your parent device to remove a child's account from a device.
  1. On your parent device, open the Family Link app Family Link.
  2. Select your child.
  3. Tap Controls > Devices.
  4. Select your child’s device and tap Reset device & delete data.
    • If you don't find "Reset device & delete data", you can remove the child's account from Android settings on their device. The device may still show up in Family Link, but your child’s account will no longer have access to that device.
Use the Android Settings app
You can remove a child's account directly on the child's device, regardless of the child's age.
  1. On your child’s device, open the Settings app Settings.
  2. Tap Users & accounts and then the Google Account you want to remove and then Remove account.
    • If you don't see "Remove account:" At the top right, tap More More and then Remove account.
  3. Follow the instructions on the screen to finish removing your child's account.

Remove your child’s account from a Chromebook

Child’s account was the first to be added to Chromebook

To remove your child’s account, you can reset your Chromebook to factory settings.

Important: A factory reset of your Chromebook erases all files from your hard drive. Learn what happens when you reset your Chromebook to factory settings.

Reset your Chromebook to factory settings

  1. Sign out of your Chromebook.
  2. Press and hold Ctrl + Alt + Shift + r.
  3. Select Restart.
  4. Select Powerwash and then Continue.
  5. Follow the on-screen instructions and sign in with your Google Account.
    • Tip: After you reset your Chromebook, the account you sign in with is now the owner account.
  6. Follow the rest of the on-screen instructions to set up your Chromebook.

Child’s account wasn’t the first to be added to Chromebook

Use Chromebook Account Manager on your device:

  1. On the sign-in screen, click the profile that you want to remove.
  2. In the lower-right corner of the profile picture, click the Down arrow.
  3. Click Remove this user.
  4. In the box that appears, click Remove this user.

Tip: If you deleted your child’s account before removing it from their Chromebook, press and hold Ctrl + Alt + Shift + r to reset your Chromebook back to factory settings.

Delete your child's account

If you delete your child’s account, you and your child will lose all the information saved in their account. To delete your child's account, your child must be under the age of 13 (or the applicable age in your country). To stop supervision on specific devices, remove your child’s account from their device first.

What happens when you delete your child’s account:

  • You lose all data and content on your child’s account, like emails, files, calendars, and photos.
  • Your child won't be able to sign in with their account and use Google services like Gmail, Drive, Calendar, or Play.
  • You will lose access to content purchased on Google Play with your child’s account, like apps and games. They will lose access to family subscriptions. Learn how to download data related to your child’s account.

Tip: This option isn’t available if your child is over 13 (or the applicable age in your country). Your child can delete their Google Account themselves by following these steps.

Use your parental device

Important: If you delete your child’s account before you remove it from a signed-in device, it may lock and require a factory reset. 
  1. Remove your child’s account from Android or Chromebook they’re signed in to.
    • If they aren’t signed in to any Android or Chromebook, move on to step 2.
  2. On your device, open the Family Link app Family Link.
  3. Select your child.
  4. Tap Controls and then Account settings and then Account info and then Delete account.
  5. Follow the on-screen instructions to delete your child’s account.

Tips:

  • This option is only available if you created your child’s Google Account for them and they’re under 13 (or the applicable age in your country).
  •  You can also manage your child's account when you click on your child's name at g.co/YourFamily.
Use your computer
  1. Go to g.co/YourFamily and sign in to your parental Google Account.
  2. Select your child.
  3. Select Parent settings and then More.
  4. On the left side menu, select Account info.
  5. Select Delete Account & Data.
Important: If you delete your child’s account before you remove it from a signed-in device, it may lock and require a factory reset. 
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