Troubleshoot SIS grade export

This article is for teachers.

Note: The SIS grade export feature is currently available for the following cloud-based partners:

  • Infinite Campus users with the Campus Learning License
  • Skyward version 2.0 users with the LMS API license

Learn more about SIS export availability. Other SIS partnerships are in development.

If you have trouble with SIS grade export, try the solutions below. 

How can I fix grade export errors?
Confirm the following details for your classwork and try again:
  • The classwork has a due date within the current SIS grading period.
  • The classwork post time is before the due date.
  • The classwork title is unique in your class, and not too long.
  • The classwork post time is within the current SIS grading period.
What do I do if the classwork post time is outside of the current SIS grading period?
  1. On a computer, go to classroom.google.com.
  2. Click the classand thenClassworkand thenthe assignment.
  3. Next to the assignment's name, note the posted date.
  4. If the post time in Classroom is before the class start date in your SIS:
    1. Delete the current classwork.
    2. Re-create the classwork.
    3. Enter grades for the classwork.
  5. Run the SIS grade export again.

Tip: To make sure that grades export properly, when you create classwork before the SIS grading period starts, schedule it to post on or after the start date of the class.

Related topics

A student in my class isn’t found in my SIS
Make sure the student has the same email address in Classroom and your SIS. If you’re not sure how to check this, ask your G Suite for Education administrator.
I can’t link my Classroom class to the SIS
  • Check that the primary teacher’s email address in the SIS is correct and matches the G Suite for Education email address used for Classroom.
  • Make sure you’re listed as the primary teacher for the class in your SIS. Only the teacher listed as the primary teacher in the SIS can link a Classroom class.
  • Confirm that your admin connected Classroom to your SIS.
    Note: If you have SIS options on your Classroom Settings page, your admin set up the connection.
    Link to class

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